Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay a bill

Hi.My names is Anita Janicka.I try to login in My o2 app to pay the bill. But I can’t. I think my phone number is switch off

Resolved! Change payment date

How do I go about changing the date my payment is taken from my account

Resolved! New sim, all numbers onvalid

I cannot recieve or call since changing phone and going sim only. Invidious call message appears. Have a galaxy, no option to disable volt calls Thanks

Resolved! Sim not working

Sim hasn’t got no signal

Resolved! Final bill £0.01

My final bill after leaving o2 is £0.01. Do I need to pay this?

Cancelled contract

Took out a contract with virgin media which included o2 sim. Cancelled contract with 24 hours of taken out. Since then o2 have refused to cancel the contract and are now trying to charge me nearly 400 pound!!!!! They have already taken 50 out of my b...

Resolved! o2 300 giftcard

Has anybody had issues receiving there sms/email to claim this?? I purchased eligible phone s22 on 11th July!! Phone o2 several times and tbh they are useless any help please thanks Steven

Resolved! Age restriction

I have been trying to get the age restriction taken off for over a week now. I am a new customer and was moved over from virgin on a deal. I have phoned customer services 5 times. They keep telling me it’s now sorted but it isn’t. I really want to ca...

Resolved! Confused about data

Hi thereWe live on Dartmoor and currently use Giffgaff 4g to get our internet. We have no home telephone line so we use a giff gaff sim in a dlink 953 router which we then can all hoik into. We use netflix and a few tablets but not at the same time!H...

Resolved! Spend cap

How do I change my spend cap online

O2

Forum Posts