Solved: Transferred from virgin mobile.

BILL14 · ‎04-02-2023

Transferred from Virgin Mobile. How long before arrival of sim card?

MI5 · ‎04-02-2023

Assuming that Virgin ordered the sim, they are posted out first class.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎04-02-2023

@BILL14

Assuming that Virgin ordered the sim, they are posted out first class.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎04-02-2023

@BILL14

Normally 24-48 hrs but with the postal strikes can take longer. If it's not here in a week then

you should contact the sales team as they can help you with that – message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Enlli · ‎04-02-2023

At the moment Royal Mail is back to normal.

Posted an SD card Tues arrived Wed

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Cleoriff · ‎04-02-2023

May be ok in your area @Enlli, it isn't in mine. Royal Mail and ParcelForce sacked a lot of their agency staff in Warwickshire, which means the remaining staff are still playing catch up. I got an appointment for a scan 2 days after I should have gone for it. Posted a birthday card first class on the 27th Jan for the 31st and I can only presume it's still in transit!

Totally dependent on where you live I think.

Veritas Numquam Perit

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