Solved: cancel in 14 days

Gemm2k · ‎04-02-2023

Last week I went into O2 in Hampstead and changed my plan on my mobile .

I was told there was a free tablet so I took it.

Now I see that I have been sold it and signed up to another plan on number This was never my intention. I was tricked.

I would like to cancel and return the tablet . How do I do this?

MI5 · ‎04-02-2023

Link here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-02-2023

@Gemm2k

Link here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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