Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

international calls

hey, I have recently moved to Gibraltar for a few months and was advised by text by o2 that it would cost 50p to connect and then come out of my UK minutes. This is not the case however and is charging me per minute instead of coming out of my minute...

Resolved! Trying to upgrade but no customer service

I am due for an upgrade but can't seem to get through to any customer advisors, for the past month. I am left on hold for atleast 30 minutes every time. I have also tried to call to get my PAC code to transfer to a provider who does want to help And ...

Resolved! start date.

How do I find my contract start date. Was told I cant upgrade untill Dec 2013, but I thought it was due january 2013!

Do O2 block Ports 465 and 444?

Hello. I work in the IT Department and we're rolling out Bighand (dictation software) for iPhones/Android. We need to access port 465. I've read conflicting reports on whether O2 block this or not? I called O2 Business Tech Support, the lady I spoke ...

Resolved! Can I cancel my newly entered into SIMO contract?

Hello, I 'upgraded' 1 month early to a 12 month sim only contract on 30th October (5 days ago) - the £20 On & On contract. I have now changed my mind and would like to cancel my contract an go to another operator with 4G capabilty. What cooling off p...

Resolved! Switching

Helloi want to switch from pay and goo to contract can I do that on line any where ?i can't find it cheers for any help

Can't receive MMS

When I get sent an MMS message, I jsut get a link to view the message rather than the message itself. I have a SIM-free Galaxy S3 but with O2 contract SIM.

Resolved! When will my monthly discount be reduced from my bill?

I got a contract with £ 13 pound discount a month, because I switched from pay & go to Pay monthly. I haven't received any discount yet and expected it to be reduced in the 3rd month. I got my 3rd bill, but no discount yet. I also never got my reward...

Did auto top-up glitch? Or is O2 handing out free money?!

Hi, I've been using the auto top-up thing for a while, I had previously been on Blackberry's Text & Web tariff, but about a month ago I switched tariffs to Pay & Go Go Go, and also edited my top-ups from £15 a month, to £10, and also changed the top-...

Resolved! PAYG blackberry bolt on

Finally decided to get rid of my obsolete handset; and intend to go for a blackberry.I've currenly a PAYG international sim, I do rarely web browsing with my mobile; but would like ot use emails. Anybody can know if I take this BB bolt on without pur...

O2

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