Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Loyalty discount

Hi, I was wondering if O2 still gives a loyalty discount? I've been an O2 customer for ever (15+ years?) and used to receive a loyalty discount but have noticed that this is no longer on my monthly bill. Any ideas?

Resolved! I have a pay and go sim card I have not used for a long time.

I have a pay and go Sim Card I have not use for a long time, When I tried to use it again all I see is no sim card installed emergency calls only, Can it be re-connected?

Resolved! I wanna have contract with O2

Hi i want take a phone on a contract in O2, already i have O2 pay & Go. I live in UK around 5 months, which documents i need?

NO SIGNAL AGAIN

YET AGAIN NO SIGNAL FROM THIS UTTERLY USELESS OPERATION - ONCE A WEEK THIS HAPPENS - MINIMUM.

upgrade scam?

Has anyone else been getting calls from 0843 523 5169 to be told you are elegible for an upgrade? FIVE times i have been called and each time i have asked them to remove my number from their database and STOP calling as i do not want an upgrade! ( i ...

Resolved! I haven't receive new SIM card

Hi, I ordered from you a new SIMcard with a new tariff and I haven't receive anything. Order Number on-004884063. Thank you for your help

Resolved! Text activation codes not being received

Hi, my first post on here, hopefully someone will be able to help. I use the purchase texts facility on the O2 site so that I can send texts from my pc. The last three times when I have purchased texts the activation code hasn't been arriving. The ch...

Resolved! Closing Account

Hi, I would like to terminate my monthly tariff and close my account altogether. What number should I call if I have already left the UK? Thank you. Best,Gavin

Resolved! attachments

Hi please can anyone help.When i go to o2 website to view a multi media message it says i have an attachment.Does this mean a pic,cos can't find anything.Very many thanks

Sim Swap Glitch

I recently did a sim swap as my new phone takes a micro sim. There was no problem with the actual swap and I can use my phone ok, however, when I go into its settings my phone still shows the original number which the micro sim was associated with. I...

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