Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Promotional texts from O2

I am still getting promotional texts from O2 despite texting 2220 in response to these calls. How can I stop these txts ?

Resolved! All-Rounder and Text & Web

Hi. Been with O2 for years and years and have had it on Pay & Go paying £10 a month for Text & Web.I have regularly exceeded the 500mb after 21 days so was interested in the All-Rounder Bolt-On. I have since added this Bolt-On but have problems First...

Resolved! Help required Refuse delivery ??

Hi, I have been a customer on the "sim only contract" for about 7 years now. I got a little confused and didn't realise that i could simply " upgrade" to a monlthy contract.I went online and ordered a new contract with an iphone, then when i called u...

Why my bill was started before I received my simcard and mobile phone ?????????

I joined o2 with a new contract. My phone and simcard will be delivered to me tomorrow. But my online account shows my bill started on Saturday 27 Oct 2012. What does that mean?Can I make a phone call without a mobile phone and simcard?

Resolved! I am overseas and cannot turn off my voicemail.

I have tried the code method too, but it still stays on, can you turn it off for me please?

Resolved! Simplicity 600 discount??

Both my wife and I changed tariffs last weekend from the online 50 at £10.50 per month plus £6.00 for 500mb data bolt on (£16.50 in total each month) to the Simplicity 600 tariff, 600 minutes, unlimited texts, and it currently has the extra 300 O2 to...

Resolved! can i cancel my bolt on?

Im on a 24 month contract, it costs £21 PCM plus i have a data bolt on which costs £6 PCM; can i cancel the bolt on while im still in contract, i have 8 months left on the contract?

Resolved! How much is a non tariff phone call?

Just swapped to no tariff but forgot to ask how much calls are,any idea people?

Resolved! drop out

i have noticed that i get plenty of drop out when making calls/receiveing calls , i had this problem when i was on the 3 network; is this a common problem or just my phone (samsung galaxy s3)..

Network Outage - Friday 12th October 2012.

I am wholeheartedly disappointed with the treatment of the network outage on Friday.I was unable to use my phone for approximately 6 hours. This had a whole host of consequences that I will not detail here. However, I was in situations that would hav...

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