Solved: Moving from Simplicity to Contract (Credit Check)

Anonymous · ‎19-01-2013

I am currently on a 1 month rolling Simplicity contract which I have been on since March 2012 and never been late with a payment. I recently applied to upgrade to a long term contract which is still 'In progress' and I'm worried that as I'm not on the electoral register I will therefore fail the credit check.
So I'm wondering do you automatically fail if you aren't on the electoral register or does it just go against you? And will the fact I've been paying an o2 bill for nearly a year go in my favour?

(Do they even do a credit check if its an Upgrade and not a new customer?)

MI5 · ‎19-01-2013

Yes, you need to be on the electoral roll to get a contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-01-2013

Yes, you need to be on the electoral roll to get a contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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