Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! UNBLOCKING PHONE HELP?

Basically i paid my bill a little late and 02 unblocked my phone. On there end its fine activated and working and has been well over 24 hours now since unblocked. I have got a new micro sim also to see if that was the problem as suggested by my local...

Anonymous by Not applicable
  • 3582 Views
  • 17 replies
  • 0 kudos

Resolved! cant view my mobile bill and cant get it solved

I have my mobile and land line and broadband with O2 I can view my broadband bill but cant view my mobile bill. I have spent countless hours to O2 to try to get it resolved, from the online chat, to live telephone chat, to email. people keep saying t...

process by Level 1: Joiner
  • 3538 Views
  • 11 replies
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Resolved! phone not always ringing when someone calls

hi group.. does anyone else have problems sending texts and there phone not ringing when someone calls me .. the only way i know they have called is because i get a 02 text saying someone called.. i know for sure i havnt been on the phone when they c...

Anonymous by Not applicable
  • 2011 Views
  • 2 replies
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Resolved! being charged vat on bill.

hi there, jsut received my first bill after i switched tariffs. - i switched on my billing day to ensure smooth transition and no additional charges for different periods what i dont understand is that my tariff is included vat.firstly my tariff seem...

Anonymous by Not applicable
  • 4081 Views
  • 1 replies
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O2 unlimited pay as you go

Just topped up last week now as well as O2 to O2 calls & text for £15 you get 100mb as well included now.

Anonymous by Not applicable
  • 2718 Views
  • 9 replies
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Resolved! No account to upgrade?

I've had various tariffs with O2 in the last five or so years and now, when I try to check when I'll be eligible for an upgrade, I receive an onscreen message saying 'you don't have any accounts to upgrade'. Really? How come I can still make calls an...

Anonymous by Not applicable
  • 2092 Views
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Resolved! Switching providers

I am thinking of switching to Giff Gaff when my contract ends this month. Any thoughts would be appreciated.....thanx

Anonymous by Not applicable
  • 1178 Views
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Resolved! Upgrade with free i-phone 4s - showing charges when meant to be free

Hi Guys, I've just this second finished speaking to someone (nathan) about upgrading my phone. He explained that although the i-phone 4s was meant to be £50 on the £32 tariff i have chosen, he will give me it for free because i have been a loyal cust...

Anonymous by Not applicable
  • 1666 Views
  • 5 replies
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Resolved! Switching from Orange to O2, but keeping my number. Android Phone.

The first thing I did when I received my new sim card (after activating it, topping it up etc) was fill in the form online to change my number. It's been almost a month now, and I've had no email from O2 (like they said they would) and I'm still oper...

Anonymous by Not applicable
  • 4084 Views
  • 2 replies
  • 0 kudos