Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Poor Signal

We have 2 o2 phones in our house - both 3G and our calls regularly get cut off and fade in and out. We are living in TW9 - Kew, and the o2 checker says we should have excellent signal indoors. Any thoughts?

Resolved! 750 lease o2 mess up

well, for the last month i have been trying to find information about ending my 750 lease iphone. ( i have 2 contracts both on this). 30 days ago i phoned the customer service to let them know i wanted to end my lease, they said "as it is a lease all...

Resolved! calling from europe

Hi, im in the forces based in germany an my girlfriend lives in the uk is there any bolt ons i can buy that will give me cheaper calls to her as i ring her like everyday as she cant afford to text me all the time thanks for any help.

Resolved! Data Plans on Simplicity Tariff

Can someone - after four 'Chats' with 'Gurus' who are clearly checking the same website I am - explain to me in plain English why I can only pay for 500MB data (£6/month; 'The All-Rounder') on the month-to-month Simplicity 100 tariff? I would like to...

Resolved! Using WiFi in Thailand

Hey Was wondering if anyone could help me. Im travelling to Thailand on friday and want to avoid any charges for texts and calls so aim so use the hotels wifi. However will i get charged for this? Thankssssss xx

Resolved! help to unlock nck on a phone

i have got a samsung s3350 on tesco mobile but im on o2 and have been all my life the imei (edited personal info) but nobody will give me a nck code free and i refuse to pay when tesco use o2 network to opperate

Resolved! delivery tracking

how can i find out when my new phone is going to delivered? tried doing this on uk mail but it says that i need to input the consignment number or reference number. how do i find this out? thanks.

Resolved! How to transfer excess airtime balance to bank?

Is there any way that I can take out some of my call credit and turn it into cash. Like pay it into a bank account or something?

Resolved! 'Standard' Calls on Pay and Go Go Go

Hi. I'm new to O2 and to writing in a forum but this has annoyed me. My tariff gives me 500 free texts, 100 mb data and 75 mins to O2 mobiles and uk landlines - or so it says. However the call I made today (my first) was charged. Apparantly all uk la...

Resolved! Blocked caller??

Hi, My phone will not accept calls off my partners phone but will off all my other contacts. She can text me but cannot call me.O2 sent me a new sim card but this has'nt fixed the issue.She has contacted her provider and they are adamant it is not an...

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