Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Call and Text Forwarding???

I currently have a personal mobile phone on contract with O2 and also have a phone provided to me by my workplace on T-mobile or EE I have got my personal phone set to forward calls to my work phone and have also downloaded an app from the android st...

Resolved! puzzled by item on my bill

HiHope this is the right place to ask this. I have just come back from Spain and bill is much higher than I expected and at the bottom it says things you've bought and was £3.odd. What I have bought for that much I have no idea! I can't get through o...

Resolved! Pay monthly to Pay As you go!

I rang O2 back in september to move my Pay monthly account to a pay as you go as O2 was a shambles for the iPhone 5 upgrades, I moved to EE. And also my 24 mnth O2 contract had finished in July. I received the Pay as you go sim in the post few days a...

international calls

hey, I have recently moved to Gibraltar for a few months and was advised by text by o2 that it would cost 50p to connect and then come out of my UK minutes. This is not the case however and is charging me per minute instead of coming out of my minute...

Resolved! Trying to upgrade but no customer service

I am due for an upgrade but can't seem to get through to any customer advisors, for the past month. I am left on hold for atleast 30 minutes every time. I have also tried to call to get my PAC code to transfer to a provider who does want to help And ...

Resolved! start date.

How do I find my contract start date. Was told I cant upgrade untill Dec 2013, but I thought it was due january 2013!

Do O2 block Ports 465 and 444?

Hello. I work in the IT Department and we're rolling out Bighand (dictation software) for iPhones/Android. We need to access port 465. I've read conflicting reports on whether O2 block this or not? I called O2 Business Tech Support, the lady I spoke ...

Resolved! Can I cancel my newly entered into SIMO contract?

Hello, I 'upgraded' 1 month early to a 12 month sim only contract on 30th October (5 days ago) - the £20 On & On contract. I have now changed my mind and would like to cancel my contract an go to another operator with 4G capabilty. What cooling off p...

Resolved! Switching

Helloi want to switch from pay and goo to contract can I do that on line any where ?i can't find it cheers for any help

Can't receive MMS

When I get sent an MMS message, I jsut get a link to view the message rather than the message itself. I have a SIM-free Galaxy S3 but with O2 contract SIM.

O2

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