Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254880 Views
  • 2 replies
  • 2 kudos

Resolved! Pay & GGG sim ordered, a couple of questions

Well, I finally did it, ordered my Pay + GGG sim, just a couple of questions before it arrives if you'd be so kind: 1. I'm guessing that I have to activate the sim and then carry out the pac code stuff to keep my number. 2. If I set it up at the begi...

Anonymous by Not applicable
  • 2468 Views
  • 11 replies
  • 0 kudos

Resolved! Mis-sold?

A week ago I received a call from O2, saying that they would like to upgrade me as a way of saying thanks for being 'a loyal customer'. During the call, Wi-Fi, unlimited texts and internet were mentioned, along with a free phone. I received the free ...

Anonymous by Not applicable
  • 2819 Views
  • 20 replies
  • 0 kudos

Resolved! Phone dead 18 months into 24 contract

Took my galaxy s2 out yesterday on about 90% charge, 20 minutes later and it's off, cant switch on or charge, will try a new battery from a friends phone but it sounds like it's a hardware fault from what i've read. Can o2 get this sent off for repai...

Anonymous by Not applicable
  • 3906 Views
  • 13 replies
  • 0 kudos

Resolved! Sim swap

Hi, I earlier today I completed request for sim swap from Micro sim back to a normal sim, within 1hr my sim was deactivated but still waiting for my new sim to activate... Any ideas how long this will take. I can't believe that O2 don't deactivate/re...

Anonymous by Not applicable
  • 884 Views
  • 1 replies
  • 0 kudos

Resolved! Pay Monthly handset Cost refunded??!!!

I am due a upgrade one month earlt and I want the iphone 5..it says handset price £79.99...phones4u have offered it for £25...I have just spoken to Palas on o2 online to see if they can waive the handeset price for me....he said I would get it refund...

Anonymous by Not applicable
  • 1637 Views
  • 5 replies
  • 0 kudos

Resolved! I cannot text from my mobil.

i can receive a text message on my mobil, but am unable to reply to it or text out. error message says ..not sent and saved

Anonymous by Not applicable
  • 1109 Views
  • 3 replies
  • 0 kudos

Resolved! Where can i find my contract online?

Hi All, i'm new to this board so apologies if this question is already floating around. I've lost my phone and need to email a copy of my contract to the insurance company, does anyone know where i can find this online? O2 are posting me a copy as th...

Anonymous by Not applicable
  • 3055 Views
  • 1 replies
  • 0 kudos

Resolved! Migration from pay and go to pay monthly.

I bought an iPhone 5 and O2 contract at Phones 4u on Xmas eve. I wanted to keep my pay and go number. Was given a temp number which is on my contract. My pay and go number transferred to my new phone and sim but is still on a pay and go account, not ...

Anonymous by Not applicable
  • 1580 Views
  • 4 replies
  • 0 kudos

Resolved! sim not provisioned mm #2

Hello I just upgraded my phone and I had to order a replacement sim at the same time. I've put the new sim in the phone (sony xperia) and it's given me the message 'sim not provisioned mm #2' and I can only make emergency calls. I can't do the sim sw...

Anonymous by Not applicable
  • 18732 Views
  • 5 replies
  • 0 kudos