Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Monthly Rental

My O2 monthly contract is £15.50 per month, my Ist month's charge = £17.05 my second = £18.94, I have not exceeded my limit, what's going on?

Resolved! Grounds to cancel contract?

I took out a 24 month contract with O2 in April 2012 and have since moved to Canada at short notice. I know I can't cancel my contract - fine. I figured I would just remove the data bolt-on saving me £10/month (I use WiFi here all the time anyway), l...

Resolved! Pay and go go go - Bolt ons

Just wondered if new customers on pay and go go go can add bolt ons? Many thanks..

New Web Site Broken

I see there's a new look to the O2 website. It's even more broken than it was before. I have both my own and my wife's phone accounts with O2. Both are known to my online account - I click on Link my O2 accounts, it lists both of them. I click to Vie...

Resolved! Advent Calendar Moments

Hi, I've been trying for the last 6 days to just see one of these 'rewards' but every time I go to it, it says that it's expired... Is there only certain times its available? If so does anyone know what times?Thanks!

Barred Phone

I recently had a bill of £287 and another bill of £300 mainly due to data abroad which I disputed and the advisor said they would call me back when it has been recalculated. However they barred my phone on saturday so therefore i rang them up and the...

Resolved! Switching to android

Ok, I'm sure I'm not the first to post along these lines, so apologies in advance. Having discovered that I can upgrade via Tesco and get the deal I want (thanks again MI5) I'm planning to get the Samsung S3. My hubby has one so I've seen it in actio...

Resolved! Can I swap phone numbers between two O2 contracts?

Hi Guy's, I have two mobile contracts with O2 (both in my name) and would like to know if I can swap mobile numbers between the two contracts? The reason I'd like to do this is because one of them comes up for renewal next summer and I'd like to take...

Resolved! Paying Bill

When using the web site to pay my mobile bill a link is dropped and i cannot proceed. The following error message comes up on a blank white screen, any ideas?Error 404: SRVE0190E: File not found: /ChangeDashboard.do/

O2 being complete hassle. Sims, switching and keeping numbers.

Right I bought a Samsung G3 outright, not from O2 then later realised I need some form of contract where I can have unlimited calls, texts and a nice amount of internet data for so much a month. I went on O2 and saw this sim only product and went thr...

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