Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade - I had to go a 3rd party

Good morning, I'd like to thank Di for her time dealing with my upgrade enquiry today. However, I bought this in the end from a 3rd party as the deal listed below was FREE from them and £79.99 upfront when upgrading direct from O2. Samsung Galaxy S3 ...

Resolved! Change phone/tariff/sim

I struggle to understand all the options at the best of times, so bear with me. My wife has an ageing HTC android mobile phone on a PAYG text & talk tariff (or similar). She auto tops up about £10 a month. She's getting an iPhone 4S for her birthday....

Resolved! How much per minute is it to call Australia from a pay monthly please?

How much is it to call overseas, particularly Australia please?

Texting abroard

I was in Crete for 1 week. Whilst there I texted 53 times!!! My phone sent nearly 1,000 texts!! now 02 are trying to charge me for the texts I didn't send!! Absolutely out of order. I've been pn the phone continuously for 48 hours with a lovely lady ...

Resolved! Cancellation

I would like to cancel my phone contract online. Is this possible? If so how do you do it?I live in the USA now and therefore I do not want to callThanks

Resolved! Upgrade on O2 simplicity...

I've been on hold to O2 for 50 mins tonight and gave up in the end! My account says I'm eligible for a 'fast track ' upgrade but that this isn't available online hence the call. I'm wondering what options are open to me?I'm on O2 simplicity 300 12 mo...

Resolved! Sudden loss of signal in my home!

As of 10-12 weeks ago, the reception on my phone within the boundaries of my house has dropped from a normal 4-5 bar "H+" to 0-2 bars of GPRS. I genuinely struggle to make and receive calls on my mobile now (when at home), as the connection will ofte...

O2 Travel changed 26th march 2013

You now get the following On pay monthly you get 15mb data for your £1.99 and can add £15mb blocks for 1.99 by texting moredata to 23336 cost 8.5p a sms.Data stops at end of 15mb.Calls now only the 50p connection charge for 60 mins (no longer uses al...

Resolved! How do I change to a simplicity tariff

I've finished my contract term and want to change to a simplicity tariff as can get the same data and call for have the monthly charge, but when I go to the change tariff section of MyO2 there is no simplicity tariffs available.How do I change?

Resolved! overcharged on my contract

hi, my name is stuart,i took up a new contract in march on a 25.90 which was with a discount of 30% and should have been £37.Since then i have been charged £60 in april and £37 in may,now they want £38 for june, i have been up shop on two occasions a...

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