Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Over charging approx by 300 %

iphone 5s

Resolved! PAC code how do I get my code to transfer to another network

I have tried filling the form out but it's geared up to keep my number from another plan or network, I need my Code for another network. Exactly how do I do this'd?

Billing date ?

my first payment is due 2 days before pay day can I change it and if so how

Resolved! If I get a contract phone do I start paying for it at the start of the month or when I receive it?

I'm wanting to upgrade my HTC 8X (which is rubbish) to an Iphone 5s but I'm not sure if I'll have to pay for the £44 a month contract today or if they start charging me at the start of next month! Anyone help???

welcome

Just like to say to o2 that I am genuinely happy with the service and product......i am glad to be on board thanks al

Resolved! Non monthly pay as you go - where did it go?

I have been living in Portugal, visiting UK and working in Oman and I had three PAYG SIM cards. I kept the cards topped up with credit and used whichever I needed. I have often been away from UK for months, but still had credit on the O2 card. I got ...

Courier services - premium and standard

Hi Has anyone used the premium delivery service? How much is it? I'm looking to get a new phone delivered with the pre 1030 service but hoping someone has tried it first... Also whats the difference between O2 using DPD and UK Mail? Are either more r...

Resolved! PAC code for pay as you go

Hi, I recently changed my contract to a pay as you go and I have tried to request a PAC code and at first they said I had to top up with a minimum of £10 credit in order to be able to request the PAC code and now they are saying I have to call them u...

Resolved! O2 Refresh 30% discount

Hi, I'm looking to leave EE and come to O2 as of this Sunday (in 5 days time) using the emergency services discount of 30%, however I'm only interested on coming over if I can get the Samsung Edge with a 20GB data plan (calls and texts free). Is this...

Resolved! Shared Plans - Voice, Text & Data

Hi.I have tried having web chats to find out whether O2 offer a Shared Plan for Voice, Text & Data like EE but to no avail.I am due an upgrade in July but want to find out whether O2 does a suitable plan but all the advisors seem interested in gettin...

O2

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