Tracking order

[Anonymous]

I'm trying to trace my new order online and I can't find option, can anyone help?

[perksie]

Have a look in MyO2 at the top of this page, select your type of account then you should see "My orders" in the blue section on the left.

[Anonymous]

Thanks, I've been trying that but every time the page loads it tells me "application error try later" - 4 hours later I'm still trying!

[perksie · Accepted solution]

Try clearing your browser cache or use a different browser and if that doesn't work you'll need to give them a ring.

[Anonymous]

Thanks, Think I'll have to try giving them a call and see how helpful (or not) they are as getting nowhere online

[jonsie]

They'll be helpful as long as you call and don't use the chat option:smileywink:

[Anonymous]

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@Anonymous wrote:
Thanks, Think I'll have to try giving them a call and see how helpful (or not) they are as getting nowhere online

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Nice bit of prejudice there.  Most customer service advisors are not deliberately unhelpful. 

[Anonymous]

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@Anonymous wrote:
I'm trying to trace my new order online and I can't find option, can anyone help?

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never ever order any accessory from o2 as you just never get it and all it ever says is 'in progress'. I would have been quicker to make the stupid thing

[perksie]

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@Anonymous wrote:

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@Anonymous wrote:
I'm trying to trace my new order online and I can't find option, can anyone help?

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never ever order any accessory from o2 as you just never get it and all it ever says is 'in progress'. I would have been quicker to make the stupid thing

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It pays to check the dates as the post you replied to was dated February and as they never posted back we can assume they had their order delivered ok!