Text message

[rabmck]

I’ve recieved a text confirm my order I have placed a order

[jonsie]

You need to contact customer service.

Don't open any links within the message

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[jonsie]

Also check My O2 to make sure nothing has been ordered eithout your knowledge

It might be an idea to change your password too