Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade Deals with Affordable Mobiles better than in MyO2

Hello Everyone.I am coming to the end of my Contract with O2, so I am looking at all options available.I have looked at the offers in MYO2, but there are far better ones from Affordable Mobiles.I Want to stay with O2, but how do I take out the new co...

Resolved! Error code 90 / 900 Apple Watch cellular - FIX!!!

So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...

I gave 02 my PAC number when I transfered to another network but they havent' released it.

why won't they release my number? I've log in and they say I no longer have a contract with them but they kept my number.. I sent my PAC number..

Switch Up Issue

I recently switched up to the iPhone 17 pro and returned my old device. Sent it off, and got an email saying it had been received and passed the checks, and that I’d receive a separate confirmation that the old device plan was settled. to date I have...

Ending Contract online completely

I need to end my contract, I've attempted to send emails for the past two months, and got nowhere. How do I end my contract online? I can't hear on the phone at the moment, so have to do it online. I am not going to another provider, I just don't nee...

Unlawfully Suspended for 10 Days due to O2 "System Glitch" - Account is in Credit - Any Advice?

Hi everyone, I'm at my wit's end and hoping someone in the community can offer some advice, as I've been without any service for 10 consecutive days and O2's official channels have completely failed me. The Short Version: My account is being repeated...

Being charged for thin air

Hello there,I'll try to keep this as short as possible. I had an o2 contract which had expired and was monthly rolling. I decided to get a new o2 monthly contract and phone package with Samsung. The day of the sim and phone delivery I rang o2 aa I wa...

My phone bill

I owe 180 and i was wondring if i can 0ay this next month and keep the phobe and contract the police have had my phobe i have just got back with evidance and my mental health has been bad and i havent realised any of this with not having a phone

5g data suddenly gone really slow

There’s probably lots of topics on this but couldn’t find them. Last 2 days the 5g signal has been basically unusable. Turned off and on the data, restarted phone etc and usually in my area it’s been awesome. Live in Purley area and was in Dorking ye...

Resolved! o2 Switch up nightmare

I've seen posts on this forum and was wondering if someone could help me? o2 have been charging me for a Pixel fold that I switched up and sent back in September. I got the confirmation that they'd recieved the phone and yet I'm still being charged f...

O2

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