Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Order

Where is my order ***!!!!!! ***********

Resolved! Multi Discount

Why is my multi discount ending?

Resolved! Can i possibly get through to a UK O2 support centre/contact ?

Need to speak to someone urgently regarding my account - called 202 they are confused

Access to o2

I need to sign into myo2 and I required a code via text to access, my phone is in the middle of swapping from another provider and I have no service. Is there another way to verify myself to access my account?

eSIM issues

Obviously I can’t download my eSIM without logging in, but I can’t login with that number without the eSIM. Why can’t I use a different method of security to retrieve the eSIM?! I also can’t call for support and am awaiting life changing phone calls ...