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Cancelled order refund

fahim20023bd
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5 Days ago i ordered iPhone 17pro, but it was unsuccessful. They taken £30 from my account and i still didn’t get my money back. After order cancelled they didn’t give me an email. I want refund my money. 

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pgn
Level 79: Lord of the Boards
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O2 are not holding it. The ringfenced funds get returned according to your bank's rules, @fahim20023bd  - but usually within 3 to 10 banking days. Talk to your bank if you need it sooner. Good luck

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slidethat30back
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same things just happends to me id love to know why they need to take the money then do all the bs after that did u have any luck getting a refund 

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jonsie
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Enlli
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Happens with a lot of things. 

I'm waiting a refund from my bank at the moment. It's still showing as pending but going on past experience I reckon Monday or Tuesday I will have it back.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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