Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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O2 Booster Box

Hi Our Booster box appears to have stopped working, despite all the correct lights showing. Is this because of the 3G cessation?

stclears by Level 1: Joiner
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  • 11 replies
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Introducing our new Extra - TNT Sports

Morning Folks I've got some exciting news to share, from today (9 October 2025) you can choose TNT Sports on discovery+ as a paid Extra when joining O2 by upgrading to an eligible Pay Monthly plan - or, if you’re already with O2 and you aren’t ready ...

DaveO2_0-1759997395845.jpeg DaveO2_1-1759997395853.jpeg TNT Sports.jpg
Dave-O2 by Community Manager
  • 2611 Views
  • 6 replies
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Game pass subscription

I signed up for game pass 14.99 a month ago few days ago. Will the subscription go up because of the price hike? Also is the subscription for 6 months and if it is will I get a new code every month? Also is it still for one month as they changed the ...

Dxeminem by Level 1: Joiner
  • 385 Views
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Old phone broken, tried to order new phone online, but can't accept delivery without PIN

Hi everyone,I’m in a bit of a bind and could really use some advice.Yesterday, I broke my phone completely — it’s unusable. I have an O2 eSIM on it, so I can’t receive calls or texts. I ordered a phone upgrade on the O2 website and paid for next-day ...

janina1 by Level 1: Joiner
  • 394 Views
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Resolved! Can't manage Disney+ Extra on my account page.

Hi all,I just bought a new device and got the 6 months Disney+ (standard tier) "extra".I already have a Disney + Premium account so I'd like to delete the extra (or upgrade to Premium so I can delete my existing Disney sub), but when I try to mage ex...

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andtm by Level 1: Joiner
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I have paid upfront money twice

As the title suggests. I went through the checks and cancelled the purchase. I put the item back in the basket and went through the checks again and paid upfront costs again. Will the first amount be refunded?

Babbsy69 by Level 1: Joiner
  • 298 Views
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Help! new iphone on new O2 contract - O2 won't let me purchase an e-sim plan for my old apple watch

Help!I got a new iphone on new O2 contract this week - but O2 won't let me purchase an e-sim plan for my old apple watch.Apparently they don't do this - but this message board says otherwise! (Last year there were threads saying it was £7/month to pu...

NP75 by Level 1: Joiner
  • 431 Views
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Resolved! Cancelling disney plus

I signed up to the free disney plus for 6. Months, I dont use it and I can't figure out how to cancel it can anyone help

Kez89 by Level 1: Joiner
  • 733 Views
  • 1 replies
  • 0 kudos