Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 70675 Views
  • 0 replies
  • 0 kudos

Order I Didn't Place!

I've just randomly had an email saying my order has been placed and rhen another saying its complete. I haven't placed an order, I haven't even logged in to my O2 app recently. I've looked on the app and it says there's an order there but under the d...

Lia101 by Level 1: Joiner
  • 717 Views
  • 1 replies
  • 0 kudos

My order

I placed my order for an iPhone 17 Pro Max on 29 September. It’s now been over a month, still shows “Processing,” and I haven’t received any updates.Customer Service, store staff, and the online chat all say they can’t find any details.Can someone fr...

clelima2 by Level 1: Joiner
  • 1195 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Boost Box (Femotel Multi-band)

looking to see if the O2 Booster boxes we have still work/ supported following removal of the 3G service. Model is SS2GEI Femotel Multi-band SOHO.Worked up until a few months ago, but then switched them to a different network circuit, with new firewa...

2IanO by Level 1: Joiner
  • 2075 Views
  • 2 replies
  • 0 kudos

O2 Booster Box

Hi Our Booster box appears to have stopped working, despite all the correct lights showing. Is this because of the 3G cessation?

stclears by Level 1: Joiner
  • 1710 Views
  • 11 replies
  • 0 kudos

Introducing our new Extra - TNT Sports

Morning Folks I've got some exciting news to share, from today (9 October 2025) you can choose TNT Sports on discovery+ as a paid Extra when joining O2 by upgrading to an eligible Pay Monthly plan - or, if you’re already with O2 and you aren’t ready ...

DaveO2_0-1759997395845.jpeg DaveO2_1-1759997395853.jpeg TNT Sports.jpg
Dave-O2 by Former Staff
  • 2832 Views
  • 6 replies
  • 2 kudos

Game pass subscription

I signed up for game pass 14.99 a month ago few days ago. Will the subscription go up because of the price hike? Also is the subscription for 6 months and if it is will I get a new code every month? Also is it still for one month as they changed the ...

Dxeminem by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Old phone broken, tried to order new phone online, but can't accept delivery without PIN

Hi everyone,I’m in a bit of a bind and could really use some advice.Yesterday, I broke my phone completely — it’s unusable. I have an O2 eSIM on it, so I can’t receive calls or texts. I ordered a phone upgrade on the O2 website and paid for next-day ...

janina1 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos