Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi everyone Looking for advice on this as I've never had to claim I dropped my Honor magic V3 (it had a case on) and whilst there doesn't seem to be visible damage only some chips on the spine, it has caused the phone not fold completely flat and als...
my phone has broken so I have no way of using the o2 app or calling the o2 helpline. How can I get help online? Thanks!
Hi there. I dropped my phone yesterday and it’s not working. I tried to claim my insurance but it says that I need to pay my bill first but I have no due bill and my last bill is paid. Any idea?
My son bought two tickets to a Prodigy concert at the o2 Brixton Academy. He received an email saying the tickets have to be in the o2 app for them to be scanned on entry however only one of the tickets has transferred successfully from Ticketmaster ...
Hi, hoping I can get help ,I cancelled my Amazon Prime extra via the o2 app/website but Amazon prime still say's my account is billed through o2 so therefore can't cancel by Amazon account
In ordered AirPods on Sunday, with next working day delivery. It’s now Thursday night and they still aren’t here.Not very good at all
Hello I am ordered Airpods Max for my daughter on 03.12.2024 and still not arrived !!! On website shows you can collect from store same day I belive is after 4h go collect next day as was busy nothing guy on store was very rude and not helping at all...
I had a virgin/o2 plan. I updated it to a new contract yesterday. I can't recieve or make any calls or texts. Including text codes to get into my o2 account. I can't call the help number as I can't make calls. The online chat robot doesn't understand...
I’m currently on a sim only plan and bought an iPhone XS direct from apple about 6 years ago which isn’t 5g. I’m now thinking of buying an iPhone 16 direct from apple which is 5g. Can I keep my current sim only plan but get my sim changed to a 5g sim...
Hi There,I'm currently thinking of signing up/buying an o2 sim package but I am not sure how it works, you see my current phone number is "controlled" as in paid by my dad and the phone number is an virgin media number and overall is under my dad's n...
