Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Issues with discount for Samsung buds 3pro

The discount offered by 02 when I purchased the Samsung s25 ultra. The offer is 20 pound for Samsung buds 3 pro but every time I enter the code it's only taken off the up front cost. This happened with the offer on the s24 ultra. When I contact 02 th...

Maheak by Level 1: Joiner
  • 486 Views
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Resolved! O2 Web Top-Up not recognising a valid O2 PAYG number

My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...

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pgn by Level 77: Grand Master
  • 7666 Views
  • 24 replies
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Resolved! Share my data allowance from my phone to my tablet.

I have a pay monthly plan with O2 for my phone with 150Gb of data that I never use.I am now getting a new tablet with 5G and rather than getting a new sim-only deal I want to know if I can share my phone data allowance with my tablet.I know that othe...

Ballantin by Level 1: Joiner
  • 244 Views
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Resolved! o2 Switch Up/Recycling

I sent a phone in last year and within 3-4 days I got a text and a few emails to inform me my phone had been checked over and was fine.I have did it again because I wanted the s25 and a cheaper bill due to personal circumstances, I sent my s24 away n...

Resolved! Audible

How do I remove extras from account? I have audible book that I want to remove

Beckymel by Level 1: Joiner
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Sim

HiMy sim is not working, i am able to use data but not send or receive txt or calls.Any help would be great

statto7y by Level 1: Joiner
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PIN Being Sent to Wrong Phone Number

Anyone ever ordered a phone but DPL wont leave it because O2 are sending the PIN number to a different number? ...... twice now DPD have refused delivery and I've even asked O2 to change the number (to the actual number on the phone!!!)

Toots27 by Level 1: Joiner
  • 356 Views
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USA - Roaming with O2

**@Dave-O2 changed O2 Travel price from £6 to £7 on 23/01/25** Hey all, Over the past few weeks we've seen that some of our customers have been having issues while roaming in the USA. If you're visiting the USA soon, or have been there recently and e...

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Chris_K by Former Staff
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Resolved! O2 have messed up my credit score!!!

I need some advice on what to do regarding an issue I’ve had with o2 for nearly a year now. I took out an airtime plan along with a tablet that was a part of a deal in 27th may 2023, both of which I cancelled literally two days later. I thought this ...

Lauryng by Level 1: Joiner
  • 4367 Views
  • 16 replies
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