Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I have a plan which I included Disney + and now I pay monthly fee which is added onto my phone bill. I have just upgraded and was wanting to use the 6 month extra for Disney + but it’s not allowing me select this extra as it’s active. If I cancel the...
I’ve received a termination notice saying I owe xyz amount of money when I’ve cancelled my three contracts under the right to terminate process due to price increases. I’ve spoken to numerous people and not one of them can see this on my account but ...
5 Days ago i ordered iPhone 17pro, but it was unsuccessful. They taken £30 from my account and i still didn’t get my money back. After order cancelled they didn’t give me an email. I want refund my money.
Depending on what route I take to see my extra I can spot two live Disney+ extras running. The new one that I opted for when getting a new iPhone 17 in September shows active £9.99. I am however being billed £7.99 for one I can also find as an active...
I haven't received the promotional code for the discount on the buds 3 pro when purchasing my z fold 7 despite being within the promotional period. Can anyone help please.
hello! I completed a trade in of my old iPhone 14 (for which I was offered £106) and also accepted the £100 promo offer as I was buying an iPhone 17.i have an email from October 18th stating the £206 was payable - the £106 to be added to "bill credit...
Phone won’t let me have 4g abroad
I wish to cancel my SIM card
I've just randomly had an email saying my order has been placed and rhen another saying its complete. I haven't placed an order, I haven't even logged in to my O2 app recently. I've looked on the app and it says there's an order there but under the d...
I placed my order for an iPhone 17 Pro Max on 29 September. It’s now been over a month, still shows “Processing,” and I haven’t received any updates.Customer Service, store staff, and the online chat all say they can’t find any details.Can someone fr...
