Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 70224 Views
  • 0 replies
  • 0 kudos

Cancelled order refund

5 Days ago i ordered iPhone 17pro, but it was unsuccessful. They taken £30 from my account and i still didn’t get my money back. After order cancelled they didn’t give me an email. I want refund my money.

Resolved! Buds pro 3 promotion Z Fold 7

I haven't received the promotional code for the discount on the buds 3 pro when purchasing my z fold 7 despite being within the promotional period. Can anyone help please.

Bryan1 by Level 1: Joiner
  • 14879 Views
  • 75 replies
  • 0 kudos

02 Recycle and Promotion

hello! I completed a trade in of my old iPhone 14 (for which I was offered £106) and also accepted the £100 promo offer as I was buying an iPhone 17.i have an email from October 18th stating the £206 was payable - the £106 to be added to "bill credit...

Amy02 by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Order I Didn't Place!

I've just randomly had an email saying my order has been placed and rhen another saying its complete. I haven't placed an order, I haven't even logged in to my O2 app recently. I've looked on the app and it says there's an order there but under the d...

Lia101 by Level 1: Joiner
  • 703 Views
  • 1 replies
  • 0 kudos

My order

I placed my order for an iPhone 17 Pro Max on 29 September. It’s now been over a month, still shows “Processing,” and I haven’t received any updates.Customer Service, store staff, and the online chat all say they can’t find any details.Can someone fr...

clelima2 by Level 1: Joiner
  • 962 Views
  • 1 replies
  • 0 kudos