Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Traveling to Turkey

HiI’m traveling to Turkey and wondered what is the best option for data and keeping any roaming costs down. thanks.

Fiona15 by Level 1: Joiner
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Ayuda

Good morning, I purchased an iPhone 14 Plus on Sunday and haven't received a response. The down payment was deducted from my card. I'd like to know what happened and in my basket it appears that your order has gone through credit verification

Jhova by Level 1: Joiner
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Overseas and no network

HiI cant get hold of 02 as I am overseas and my network / data signals are not showing. I cant make or receive calls. Data roaming is on, airplane mode is off and I have also paid bolt on for overseas but it hasn't made a difference. How do you conta...

JSandhu by Level 1: Joiner
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Resolved! Disconnected

Hi guys, I have a question. I ordered a new sim card to replace my very old one (PAYG) over the phone on Monday. And this afternoon I suddenly got completely disconnected, cut off - no internet, no network and can't receive any sms or calls either. N...

JuliaB1 by Level 1: Joiner
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Deliver times

I ordered a phone on Sunday and still have had no contact from o2 even though they have taken money from my account. When I ordered delivery stated next day. I'm an existing customer.

Ell23 by Level 1: Joiner
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Contact email for customer service

I’ve had an incredibly frustrating morning trying to talk to your imbecilic chatbot. I have ordered a new phone, which was meant to be delivered next day, and my number has migrated to the new SIM. As such, I don’t have access to MyO2 and can’t call ...

Resolved! Voucher

I have received texts and messages to say my voucher is to expire on 2/7/25. Does anyone know what this is? Thanks

Lynne1970 by Level 1: Joiner
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