Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hello! I'm hoping for a simple answer please. I have had my daughters contract on my account (she pays me the money) She has now made the decision that she would like her contract to be in her name and go from her bank account. Ive had a look around ...
Morning, I had a call yesterday from Craig on 0333 321 6022 - the phone showed the CLI as both "scam" and "O2".Based on regional accent, he was in (or at least from) the UK. Whilst he did his introduction I had time to quickly search the number and f...
(Second attempt at posing this question - will be shorter...!) I've been using FDN successfully for a while (slight vulnerability in letting texts through if RCS chats is activated in Google Messages, but once you overcome that...!)My question relate...
Why is there a cost of 99.99 on the "Free" gift?
I have been a happy 02 customer for years. I have two lines I use. One is my mother’s. She is 93. She has been given 6-12 months to live. She has af. Cancer and dementia. She will now be going into a home. Never to use the phone again. Yes she I have...
I purchased a phone from o2 with a new sim card and a monthly payment plan and the money came out of my bank account however ive had no confirmation email or any way to track my order or even see it as a past order on the website.
Hi everyone, I wonder if anyone can help me. I have recently activated an e-sim for my new Galaxy Watch 7 (well I thought I did) via my "My O2" app. Looked like it went through fine. I then spent ages wondering why my watch didn't have an e-sim activ...
Not sure if this is the right place or not.....We are travelling to Japan in Oct for 2 weeks.I understand that data roaming is avail in japan at £6 each day used, whether it be for 2 mins or all day?I presume, like other countries, I am linked up to ...
The discount offered by 02 when I purchased the Samsung s25 ultra. The offer is 20 pound for Samsung buds 3 pro but every time I enter the code it's only taken off the up front cost. This happened with the offer on the s24 ultra. When I contact 02 th...
My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...
