Solved: o2 travel

Anonymous · ‎14-10-2013

Hi, not sure if this has been asked before or if its just me not understanding this bolt on correctly.

o2 trave from my understanding, provides data and voice cost relief, so, it costs 50p to connect a call and then you have 60 minutes free to talk, when you exceed this limit you are then charged.

and with data, it costs £1.99 per day you use data and have a free allowance of 15MB, again once you exceed this you pay.

Can some one confirm i am understanding this correctly.

the reason i ask is that i have just got back from holiday and have been presented with a lovely bill, and the above bolt on is active on my number, yet i have been charged a small fortune for something i understood would be a little cheaper.

many thanks for your replies in advance.

adamtemp64 · ‎15-10-2013

Turkey is not in o2travel see list above and can you screen grab or link to the 50 p info for turkey as last time i checked the page it was clear on costs .

I will post what I see in a bit when on my pc.

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jonsie · ‎14-10-2013

Yes that's the gist of it. Where did you travel to?

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adamtemp64 · ‎14-10-2013

only these countries are included

The service is available in Andorra, Austria, Belgium, Bulgaria, Croatia,
Cyprus (excluding Northern Cyprus), Czech Republic, Denmark, Estonia, Finland, France, Monaco, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Vatican, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

perksie · ‎14-10-2013

Not another Turkey visitor?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous · ‎15-10-2013

Yes turkey, I checked the O2 website yesterday for turkey and it says connection cost 50p your voice calls, yet I've been charged £1.50 for connection. Guessing by the sounds of it turkey is not included in o2's travel bolt on?

adamtemp64 · ‎15-10-2013

Turkey is not in o2travel see list above and can you screen grab or link to the 50 p info for turkey as last time i checked the page it was clear on costs .

I will post what I see in a bit when on my pc.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

perksie · ‎15-10-2013

@Anonymous wrote:
Yes turkey, I checked the O2 website yesterday for turkey and it says connection cost 50p your voice calls,

No clearly you've misread the page about that.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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