Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancellation fee charged wrongly?

I called O2 CS just now because I was thinking of leaving O2 to go to PAYG on Giffgaff. Prior to that, I always thought that if I tell them I'm leaving O2, they would automatically give me the PAC code afterwards.So I get through to O2 CS and the lad...

£18 Credit vanished overnight

While I was down in London just over a week ago my mum topped my credit up for £15, I was also meant to get another £3 for an offer going.A few days later, all that credit vanished back down to the original £2.93 I originally had, this happened durin...

Cannot Register Online

I will try to be brief. In April this year I got a new Pay Monthly 'phone from Carphone Warehouse on O2 (mainly because I wanted the Kindle Fire that was 'free' (yes I know I pay for it in the long run). Anyway,just got round to trying out the new 'p...

Resolved! Pay As You Go Go Go - I don't think I want it

I've just bought a new PAYG phone with a £10 SIM and kept getting nagged to select a plan. I eventually went for the £10 Pay as you Go Go Go plan. I now realise that this seems to be a contract under another name. On my old phone £10 would last me mo...

Resolved! Internet Data

Hi, I have unlimited internet data on my pay monthly contract, yet received a text the other day saying I was reaching my maximum? And when i checked my bill today its charged me £10

Resolved! Contract ending- should I pay last bill early

Hi guys so my contract with 02 is due to end early august and I have given the 30 days notice. My bill date is on the 7th but the DD doesn't come out until the 21st- I was wondering if it was worth paying the last bill early online to pay off my cont...

Resolved! 0 balance message!

Hi, I'm David and I have an Iphone on Pay and Go where my account is set up for automatic top ups each month (£20). The good news is that I keep receiving texts from 02 telling me I have all this call time, texts, and Mb of data, yet every time I mak...

Resolved! I cant view my 02 bill,theres an on line fault

i have closed my account with 02 due to new phone and son letting me keep his sims card. Had an email this morning to say my last 02 bill is now due. i go to view my bill but it wont show. why and what can i do about it?

So annoyed with O2 right now, thinking of changing to another mobile network

Just copy/pasted the email I sent to O2 complaints. To whom it may concern, I have ongoing issues with top up of my mobile, number xxxxxxxxxxx.A month ago, my e-topup card failed to work. After a lot of time spent trying to resolve the problem, I gav...

Resolved! Want to change from Pay Monthly to Pay as You go

My pay monthly contract is due for renewal 1st Aug. Have just bought an android phone privately and wish to change to Pay as You Go and keep my number. How do I go about this

O2

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