Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Complaint!

Good Morning I sent 02 an e-mail complaint to there compaints e-mail address on Monday this week. So far no automated acknowledgement no phonecall no response! Cracking service from 02 again! Can anyone give any inidication re the length of time take...

Resolved! Keep my number - business contract to normal pay monthly

I have ended my business contract early and started a normal pay monthly contract. I would like to keep my number from the business contract. I have been advised by customer services on telephone that I need to fill out a form at www.o2.co.uk/keepmyn...

Resolved! Unable to receive international texts

The boyfriend has recently gone over to the US and has got a new phone over there. He's tried to text me twice but non of the messages have come through. He used the +44 and 0044 prefixes but nothing has worked. I've texted him using the +1 prefix an...

Resolved! A question about upgrading Pay & Go phone through Carphone Warehouse

Hi!Last year, I upgraded my Pay and Go phone through Carphone Warehouse for the first time.Now, I want to upgrade again soon. It's been almost a year since I upgraded (12 days until a year has passed), but I don't know if I'm allowed to upgrade once ...

Resolved! Registering a phone to top-up on-line

How do i register my wifes phone for top-up on line with the same e-mail address as my phone, i've tried with a different password but a "FAIL" icon shows at this stage and i can't progress.If anyone has had this problem and solved it, i'd be greatfu...

Resolved! Sim Only 4G

Hi guys, Firstly, a little unrelated, the live chat is as much use as a chocolate kettle. Anyway, I'm soon to be a former Orange customer. I've had enough of their lies/cheats/etc. But that's a different story. I have an almost brand new Galaxy S3 I'...

Resolved! changing my tarrif

help please,i want to change my tarrif to a better one,but will this increase my contract or just stay the same?

Resolved! Cant afford to pay my phone bill this month:(

I cant afford to pay my phone bill by the 26th of august when it is due as i ran up a cost of 57.00 and i dont get paid until the 29th i dont have enough to conver the cost, what do i do? and what will happen about my phone contract?

Connecting to Orange.fr network in France

Travelling in France. Can only connect to Bouygues. SIM will not connect to Orange-FR.Staying in a low coverage area. Cannot see SFR, cannot see Bouygues. can only see Orange-FR (3g) but phone won't allow me to connect "no network access".Friends hav...

Resolved! Pay Monthly Simplicity and future handsets

Hi I just want some clarification re this statement:"You can upgrade when you’re in the last month of your contract or by using the early upgrade benefit that comes with some of our tariffs. If you are happy with your existing handset you can upgrade...

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