Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279429 Views
  • 2 replies
  • 2 kudos

Data download

I have on a number of occasions had a message from O2 advising that I can have up to 500Mb download for £1. I have ignored the message as I do not access the web on my Pay-as-u-go account which I use mainly for phone calls. I have still had the monie...

Anonymous by Not applicable
  • 2162 Views
  • 9 replies
  • 0 kudos

Resolved! Cannot make outbound calls

I've been fumbling around the rabbit warren of a site trying to work out if my phone is blocked. I have made a large amount of calls in the past two days, as there has been a serious family issue, and now cannot make outbound calls. I have unlimited ...

Anonymous by Not applicable
  • 11809 Views
  • 2 replies
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Resolved! Disappointed with customer service, won't give me advertised tariff

I've just had THE most frustration conversation and still don't understand why there is a £16 simplicity deal with 50% extra data advertised but I can't have it, I can only get 500mb, not the 750mb advertised because the 'system doesn't allow it'. Gr...

Anonymous by Not applicable
  • 2979 Views
  • 14 replies
  • 0 kudos

Resolved! Charged for data I didn't ask for or download myself! Annoyed

Hi, I have noticed that my bills have increased steadily each month since May this year so I decided to look at my bills as I had been sending lots of picture messages but I thought the cost was extreme. I don't use my Samsung Galaxy on the net but y...

Anonymous by Not applicable
  • 3587 Views
  • 15 replies
  • 0 kudos

Resolved! 'The basics" charge

I have noticed a chage on bil called 'The Basics'.  What is this for?

Anonymous by Not applicable
  • 1282 Views
  • 2 replies
  • 0 kudos

Resolved! Transfer PayGO Credit

Hi recently bought replacement phone for my father who's on contract but had to get £10 credit... Daughter has a PayGo phone and wondered if I could transfer the credit from the unused sim onto her phone?

Anonymous by Not applicable
  • 1511 Views
  • 4 replies
  • 0 kudos