Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Not allowed to move to better tariff

I'm 4 months into my 24 month contract. Thanks to competition O2 has decided to change all their monthly tariffs to 4G (advertising it as a free upgrade), unfortunately they didn't bother to upgrade the Internet usage caps. I've found a 4G tariff for...

Resolved! Hey

I have rang 02 4 days ago and asked them to put the Ireland bolt-on on my phone as I can not find any link here to do so. Its 1.99 to receive calls While in ireland per month for free. There doesnt seem to be anyway of contacting or talking to 02 whi...

Resolved! Pay and Go Top Up using existing balance

My anniversary date was 14th feb on my pay and go phone. It only had a couple of pennies balance on the account. I transferred £40 from my o2 rewards yesterday (16th) but there is no anniversary date set on my account. How can i get the anniversary d...

Resolved! o2 pay and go works web bolt on

How do I find out how much Internet browsing I've got left on this bolt on

Resolved! Help, I've topped up wrong number.

I've toppet up wrong number. Instead 0759111xxx at ATM i've insert 07591111xxxx (one digit more). 15£ from debit card went. Is there any chance to get it back?

Resolved! Pay & Go call Charges

Does anyone know where you can see where you can see all call & data charges which I am using on my Pay & Go? I know you can see the Tariff's but I want to know what I am using all my balance on!

Setting up a hotspot on my BB Bold 9900

Every time I do this it gives me an error message of ''Cannot start Mobile Hotspot due to a temporary network problem. Please try again later'' Any ideas?

Resolved! Unlocking Pay & Go Phone From Abroad

Hello everyone,I bought a Sony Xperia LT30p (Pay & Go) from an O2 showroom two years ago when I came to the UK to study. Now I've finished my studies and just returned to my country, but I completely forgot to unlock my phone before leaving the UK (m...

Resolved! Billing

I've just noticed that on my account even though I get unlimited text and anytime/any network calls - that I have been billed for text and calls???! Am I missing something?(Apart from an email address to email o2 to ask them about it - I haven't got ...

calling from austrailia

I am in Austrailia and when I try to call uka voice says the number is not connected . When I lert uk I asked o2 if I could make calls from uk and they said it was ok why will it not work I have tryed to ring o2 but get thesame message and the have n...

O2

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