Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237400 Views
  • 2 replies
  • 2 kudos

Resolved! sony experia u cant recieve calls or texts

My wifes phone is not receiving all calls and texts. If i sit at the side of her and ring from my ee iphone, it goes straight to voicemail. Why is this happening? our daughters cant even get in touch with her after school either. Its not her phone be...

Anonymous by Not applicable
  • 2187 Views
  • 14 replies
  • 0 kudos

Resolved! O2 BoostBox OR Femtocell

I've been having a problem with my signal now for years with O2 and I just found out about their O2 BoostBox OR Femtocell, I called O2 and ask about and told it’s not available because of their TUGO app which I have been using but its crashes all the...

Anonymous by Not applicable
  • 21485 Views
  • 18 replies
  • 1 kudos

Resolved! loss of service

for nearly two weeks now i have had huge problems with making calls and sending texts through loss of signal or service , i'm not the only one either you have no idea the hassle it has caused , i'm just wondering why i have to pay for these two weeks...

Anonymous by Not applicable
  • 1672 Views
  • 6 replies
  • 0 kudos

loss of service

for weeks now myself and my wife who are both on o2 keep losing service . it drops signal on or hansets and says emergency only . this has happened alot over the time we have been with o2in our area but yet each time we check up on why there is no re...

Anonymous by Not applicable
  • 1074 Views
  • 2 replies
  • 0 kudos

Data download

I have on a number of occasions had a message from O2 advising that I can have up to 500Mb download for £1. I have ignored the message as I do not access the web on my Pay-as-u-go account which I use mainly for phone calls. I have still had the monie...

Anonymous by Not applicable
  • 2054 Views
  • 9 replies
  • 0 kudos

Resolved! Cannot make outbound calls

I've been fumbling around the rabbit warren of a site trying to work out if my phone is blocked. I have made a large amount of calls in the past two days, as there has been a serious family issue, and now cannot make outbound calls. I have unlimited ...

Anonymous by Not applicable
  • 11663 Views
  • 2 replies
  • 0 kudos

Resolved! Disappointed with customer service, won't give me advertised tariff

I've just had THE most frustration conversation and still don't understand why there is a £16 simplicity deal with 50% extra data advertised but I can't have it, I can only get 500mb, not the 750mb advertised because the 'system doesn't allow it'. Gr...

Anonymous by Not applicable
  • 2859 Views
  • 14 replies
  • 0 kudos