Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No phone reception or mobile Internet connection despite O2 coverage map saying I should?

I just recently moved house, 1.2 miles from my old one, which I used to get full reception and 3G Internet, or in fact anywhere in the town I live in. In my new house I get maybe 1 bar if I stand in a specific place in one room, and even then I somet...

Resolved! Changing phone contract to data only?

Hello, I currently have a normal bog-standard phone contract that's £22/month and that gives me 300 minutes, unlimited texts and 500mb of internet.I don't use the calls or texts at all on this sim card any more so the sim is pointless but i have over...

Resolved! Bought a new phone from Argos contract mobiles but O2 site says Iam still on pay n go

As above O2 not stating that Iam now on a contract

Resolved! Will O2 beat Carphone Warehouse deals?

I'm interested in upgrading to a LG Nexus 5. My upgrade date is 29th November. Using O2 refresh looks a very expensive option, regardless of tarriff. I chatted with online help and they suggested that I buy the handset directly from Google and switch...

Resolved! No service

I have no service on an iPhone 4S on O2 yet my wife has 4 bars I. Her iphone 5 still on O2

Resolved! Charges for RECEIVING International Favourites calls?

Hi all, just a quick question. I've just set up International Favourites to speak to my German girlfriend while I am in England. Her mobile and landline are both set up correctly and I've given her the Call Me Number to reach me too. I understand my ...

Resolved! Live Chat Trustworthy?

I have been enquiring regarding a combined O2 Refresh/Pay Monthly Upgrade and was recommended by O2 to use the Live Chat feature. Whilst I understand the advantages of this service over perhaps waiting for an O2 operator to pick up the phone, I find ...

Resolved! renewal

Hi,you have been calling me dfor renewal. Can you give me a good sim-only offer?thanks,Sanderyn

Resolved! Why can't pay and go customers view their usage online?

Why can't pay and go customers view their usage online? I want to see where my money went, not just the current balance. That data must be available in order to deduct from my top-up balance so why can't I view it?

Resolved! PAYG bolt on not working

Hi there, I am on pay & go go go 1000 texts but I have topped up £35 this month 2 x £10 & 1 x £15 but my texts and calls are still being charged for. Any help is appreciated thanks

O2

Forum Posts