Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unlocking Pay & Go Phone From Abroad

Hello everyone,I bought a Sony Xperia LT30p (Pay & Go) from an O2 showroom two years ago when I came to the UK to study. Now I've finished my studies and just returned to my country, but I completely forgot to unlock my phone before leaving the UK (m...

Resolved! Billing

I've just noticed that on my account even though I get unlimited text and anytime/any network calls - that I have been billed for text and calls???! Am I missing something?(Apart from an email address to email o2 to ask them about it - I haven't got ...

calling from austrailia

I am in Austrailia and when I try to call uka voice says the number is not connected . When I lert uk I asked o2 if I could make calls from uk and they said it was ok why will it not work I have tryed to ring o2 but get thesame message and the have n...

Resolved! Changing tariff

HiI'm wanting to change tariff, but the commencement date is saying 22nd November 2033. I also noticed this date is on the top up by section on the My account page. I don't want to change tariff without knowing why the date is in 2033 is this just an...

Resolved! Changing name of contract holder or upgrading but to a new holder.

Hi, I took out a contract for my son 16 months ago. But we now want to change it over to his name. Is this possible? If not, we will be upgrading to o2 refresh using the 25% discount on the early termination fee. Is it possible to put the upgraded on...

Resolved! After calling for monthly contract cancellation and PAC number provision.....

Hi there, I'm on a O2 simplicity 100 pay monthly contract and I've just called to give my 30-day notice and cancel it. I've also received the PAC number, so that I can transfer my number to another provider. What I would like to know is: When is it b...

Resolved! Barclaycard Mobile contastless payment

Barclaycard has a system of mobile contactless payment. As I under stand it is only available on Orange, have 02 any plans to bring out this type of thing?.

Resolved! Constant messages about claiming for accident pay out and any others that you may have

Are you getting fed up with the constant texts and phone calls telling you that "as you had an accident in the last two years..." or "as you have a pension it is losing ..." how do we get these stopped?

Resolved! £10 FREE CREDIT.....

I received a text saying, if I top up before 04/03/2013 then they will double my top-up,to use on calls, text and Internet for 30days. My question is, if I top-up £10, I will receive £10 free, but if I use the £10 free on calls and text, and after 30...

Resolved! Old sim vs new sim

Hi, I have just upgraded from samsung s3 to iphone 5s and so my number is ported onto new nano sim which is for 5s and my old sim is stopped working. But I want to use my s3 with micro sim, can I get a new micro sim with the same number so that I can...

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