Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Who is taking £1 from my "pay as you go" for internet that i dont use?!!!

Who is taking £1 from my "pay as you go" for internet that i dont use?!!!,I keep getting £1 taken off of my ballance for internet (50 mb) which I dont want and it must be used same day! Can I stop this ? how did it start ? did I press a button on my ...

Resolved! Poor service in G82 and G84 areas.

Dropping calls repeatedly, texts hanging and phone not receiving calls or texts for several hours sometimes. Any one else? as O2 customer service fails to see a problem.

Resolved! poor reception, getting worse, lockerbie area

hello there, is anybody else experiencing simialr problems? it seems that for the past six months maybe more, the reception in my area is getting worse. i am not the only who has noticed this issue, many other o2 users i know are also experieincing t...

Resolved! i paid the overdue on Friday, but now still no service????

My contracted phone overdue, so I just paid the payment by calling O2 serivce successfully on this Friday, BUT now after 2 days My phone is still out of no service, why???

Signal keeps dropping..

Hi, I have a problem with my signal dropping. I recently upgraded to a Sony Xperia Z1 on O2, and every day it drops signal, regardless of location. This can happen between 2 - 20 times a day, and it drops the signal for between 15 - 30 seconds every ...

Resolved! roaming triangle. windows htc 8x

Hi ive arrived in Denmark and a triangle has appeared on the top of my screen. I've found this is a roaming triangle but my roaming is off?!?! Am really confused now as to whether I'm going to come bsck to a horrendous bill, and am being charged. I'v...

Resolved! PAYG to Monthly SIM Swap Not Completed

Hi, I just got a new O2 pay monthly SIM last week. It came with a leaflet saying to text SWAP to 20220 to transfer my number so I did that and it said it can take up to 24 hours. As I understand it, my old PAYG SIM is supposed to have died within 24 ...

Voice mail Help and tips

To increase the time your phone rings before voice mail answers do this:**61*901*11*noofsecs# max is 30 secs has to be in blocks of 5 enter in time in (noofsecs) i.e **61*901*11*30# that would mean the phone would ring for 30 secs ##002# to disable c...

Resolved! No 3G cover

Wow! Really disappointed, bought a Nokia Lumia 520 as a first step up from a very basic Nokia for my OH. Been with 02 PAYG for years but guessed a monthly contract would be more cost effective.Now, with phone in hand there is no 3G coverage in the ar...

Resolved! what's the matter with my pay monthly contract ????????? please do reply quickly

I just got a pay monthly contract on 15th Nov, and make the payment every month in 16th, but today my outgoing calls are diverted, and I revieved a text which is "Your mobile bill's still 37.55 pounds overdue. We are diverting your outgoing calls to ...

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