Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! blocking unwanted premium texts

My iphone has been receiving premium texts from 34130006, which appears to be a companycalled Xplosion Media. I have called them on 03333137811 and an automated voice told me to entermy mobile number, then press 1 to terminate the calls. This I have ...

Resolved! Voicemail from abroad

Hi everyone. I have just had 2 very confusing chats with O2 on live chat. I initially contacted them to find out if Singapore was included in O2 Travel and was told it was not which is fine. I was then advised to switch off my Voicemail when I am abr...

Resolved! Can my wife move her O2 mobile number from her work business to my personal account

My wife has her phone on a SIM only with her work as a perk, however she would prefer to have it through my account. can we do this if she gets a PAC code from O2 Business

Resolved! Data upgrade

Hi I would like a data upgrade, I'm on 1GB a month and I run out very quickly so would like a higher amount of data to use

Can't find my bills

I have logged in to My O2 on Mac and on iphone app but cannot find my bills - neither the summary nor the details. The View My Bills section says just go to the summary in My O2, but it isn't there - just the balance.

Resolved! O2 free yearly upgrade programme...

I'm on the o2 free yearly upgrade programme... My phone is worth £600.00 and I've paid off £300.00, so will 02 pay the remaining £300.00 pound off of my device plan, so I can upgrade? Thanks!

Resolved! PAC Code

Hi How can i get a PAC code?

Resolved! crime

02 i have used your guru service twice now about a phone number that i have unknowingly been paying for on my account. A number that i do not know about or have ever used. The guru guys reassured me that this was a mistake and said that the tranactio...

Resolved! direct debit top up

I have a DD from my bank to top up my phone each month but every now and again 02 dont take it out of my bank instead every text I do is taken off the credit I have saved what can I do to prevent this happening ?

Resolved! "ORIGINAL" PAYG TARIFF

Can anybody advise the details of my very old PAYG "ORIGINAL" tariff. I suspect it is very expensive compared to the newer CLASSIC. It is mentioned but I can't find any terms or conditions. RayH.

O2

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