Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unlocking whilst overseas

Unbeknown to me my phone is locked, thought that no longer happened! Anyway I requested an unlock code, which I received , but it doesn't work! The email gives a link to chat for help, I guess it's not 24 hours as it's shut at the moment, so that doe...

Resolved! getting a o2 paccode

hi just can anyone confirm the details on www.paccodes.org are right to get my paccode. im on contract, cheers

Resolved! Pay as you go sim swap

Hi my partner is having my old unlocked iPhone he has a pay as you go sim in his old phone can he still do a sim swap to a new nano sim his present one is a micro simThanks in advance

Resolved! Swapping numbers

For the past 2 years my sons phone has been under my name, now he has taken out a contract under his own name and would like to use the mobile number that he has been using. We tried texting Swap but after sending the number on the back of the sim th...

Resolved! credit check

I applied for a phone 4 days ago now but still heard nothing . I spoke to live chat and they said its been sent over to credit check. Does anyone know how long this should roughly take before i get and answer? Thank you

Resolved! Random Bill Charges

Just wondering if anyone else has encountered this? Just checked my bill and can see random calls to numbers which I have no idea what they are and i know i have not called. They have come in at charges of £9.32 for 4 calls number being 2 going to 08...

Resolved! signing up to priority

hello i need help

Resolved! topped up but bundle didnt renew

hi is it any chance to get my bundle today since i topped up today but the renewal date is on the 13 of february but i had to top up because i needed to make a few phone calls

Classic PAYG data overcharging

Fellow o2 payg consumers.A few days ago I put in a formal complaint to o2 concening the effective data overcharging on the Classic payg tariff. This was happening on my phone due to "background " data usage i.e. by Android operation etc. I very rarel...

Resolved! Terminating contract

We have 2 phones on O2. I wish to cancel them contracts but unable to find out how. Is there not an online chat area to do this?Any help appreciated thanks

O2

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