Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 18+ restrictions

Can you take off my restrictions please head doing

Resolved! Call Divert - Possible?

Having spent quite a while on Live Chat then looking through the forums I am confused, and have a simple question. I am on Classic Pay & Go. Can I setup Call Divert on my O2 sim?

Resolved! Changing your Tariff

Is there anyway to change your tariff to something more suited or am i stuck with the "Customized" tariffs?

Resolved! Very authentic looking phishing text?

I received a text message this morning apparently from 'O2Billing' which looks authentic as it used my name.However it contains a link to a 02 (zero 2) website, rather than O2 to update my billing information.Has anyone else received this?I have logg...

Resolved! Live chat not answering

I've been waiting online for someone to answer the live chat for over 30 minutes now. I need an urgent update on an order that should have been delivered this morning and hasn't turned up. I've spoken to customer service and they said they cannot hel...

Resolved! blocking unwanted premium texts

My iphone has been receiving premium texts from 34130006, which appears to be a companycalled Xplosion Media. I have called them on 03333137811 and an automated voice told me to entermy mobile number, then press 1 to terminate the calls. This I have ...

Resolved! Voicemail from abroad

Hi everyone. I have just had 2 very confusing chats with O2 on live chat. I initially contacted them to find out if Singapore was included in O2 Travel and was told it was not which is fine. I was then advised to switch off my Voicemail when I am abr...

Resolved! Can my wife move her O2 mobile number from her work business to my personal account

My wife has her phone on a SIM only with her work as a perk, however she would prefer to have it through my account. can we do this if she gets a PAC code from O2 Business

Resolved! Data upgrade

Hi I would like a data upgrade, I'm on 1GB a month and I run out very quickly so would like a higher amount of data to use

Can't find my bills

I have logged in to My O2 on Mac and on iphone app but cannot find my bills - neither the summary nor the details. The View My Bills section says just go to the summary in My O2, but it isn't there - just the balance.

O2

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