Solved: charge to mobile

roughtness19851 · ‎12-03-2018

Hi all, can anyone tell me if there's a daily limit for the charge to mobile service (purchasing through apps or online) I can't seem to find the answer online and when i spoke to someone on live chat he simply said there is no daily limit only a monthly one. Hopefully somone knows as i know my old provider was £40 a day. Thanks.

MI5 · ‎12-03-2018

The amount you can spend depends on how long you've been a customer, how much you normally spend and if you pay your bill on time.

https://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-03-2018

The amount you can spend depends on how long you've been a customer, how much you normally spend and if you pay your bill on time.

https://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎12-03-2018

So no straight answer unfortunately.
Probably best to speak to customer services on 202 to find your current individual limit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-03-2018

I thought the limit was £30

MI5 · ‎12-03-2018

@Anonymouswrote:
I thought the limit was £30

Not according to the page I linked to......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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