Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 40 mins on hold waiting for customer service????

dialled o2 cust service from my phone at 8pm tonight, its now 9pm and I am still on hold listening to some really tinny music but not connected to anyone.... the reason I was trying to call them was to speak about my phone upgrade, you would think it...

Resolved! my phone records

i would like to know my phone records from the 1st of march to the 30st of september

Resolved! geting bounced back

hi can anyone help me so i was accepted for a contract however click and collect said it was in store which was great however when i spoke to a agent she said the stock isnt available so suggested i cancel the order and put in a new one for a differe...

Resolved! Text abroad-charged double!

Hi .I just noticed that i was charged double for texting abroad (Poland) Whats going on??

Resolved! two country use

I currently have a pay&go account and have upgraded my phone from an ancient voice mobile to a 4g phone. At home I'll use wireless for data, but when travelling in Europe will want to look at maps - I drive from England to Italy twice a year. With O2...

Resolved! cancelled line

hii had x2 accounts - 1 is active while the other isnt - i have only just realised and saw a email saying i have to pay 400 for my devise - i was wondering if i can have that line re-connected etc and how to do it.

Resolved! Samsung Gear S3 LTE on O2

O2 recently sold the Samsung Gear S2 classic 3G, but this is no longer available. This has a new type built in Esim which has to be enabled remotely by the network provider.Samsung have now released the Samsung Gear S3 Frontier LTE. 1: Does anyone kn...

Resolved! leave O2

HelloI would like to leave O and get a PAC codethank you

Resolved! Close one of my number on my account

Hello I would like to close one of my number on my account and buy the number to go to a different provider looking forward your answer

Resolved! disconnection

im asked for £7 for my bill, payment to reach by 2nd jan (yesterday) yet iv have been disconnected since yesterday !!! 02 site wont allow me access to a guru and phone tells me im not connected to 02. how do i contact them. i do not have a working ho...

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