Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My o2 not working

I have tried to login in to my o2 and i cant get in.It says the service is busy.I would like to know if my 02 will be back on soon. Thank you

Resolved! change tarriff

Hi I would like to change my current tariff.I have 10 pounds of data Big Bundle. I would like to change the tariff that will allow me to contact foreign phone numbers.

Resolved! Convert my account from Corporate O2 account to normal

Hello, I have a coprorate account with Citi UK but I have moved out of Citi and will request you to convert my number into a normal Pay-as-you-go account Can you please help me how to go about it? Vikash

Resolved! How can I get a PAYG phone to work on a WiFi in my house?

Hello O2 community. Like many others I have a very simple question. How can I get a PAYG phone to work on a WiFi in my house? The area signal doesn't work, not even in the garden. Just for simple calls or messages would be very nice. The map coverage...

Resolved! O2 Upgrade Scam

On 3rd April I received a missed call from 01744 410630 who said they were from the O2 upgrade and wanted to discuss my upgrade. Because my phone was due for upgrade within the next few months I called them back on voicemail ringback. Spoke to profes...

Resolved! bill

Hi , i have a bill of around 45 pound on my phone , could i pay 25 off this and have access to use my phone again today ? , i could pay the rest off next friday . The reason for the late payment was beacsue i was out of the country and lost my card a...

Resolved! claim form

i rang o2 to tell them about my phone needed fixing i told them all that happend and they said they'd ring me back they never did. so i decided to send in the claim form to o2 insurance ive not heard anything nor have i had a replacement phone?

Resolved! 20% discount for my airtime plan

I purchased a new phone/ contract in April for my daughter. I already am an02 customer and was told that I would get 20% discount from my daughter airtime plan which wouldn't show up until my 2nd bill. I think I have just received my 3rd bill with no...

Resolved! Old account in default or repossession

A few years ago my mother took out a Samsung on a pay monthly contract, she had to use my bank account as she doesn't have a direct debit account. Unfortunately for whatever reason she didn't finish paying the phone off and now my credit score has be...

Resolved! No service on PAYG

A week ago I was told by an O2 chat person that the reason my phone had no service was because of a known technical issue. There is still no service. Is anyone else having the same problem?

O2

Forum Posts