O2 Roaming Italy

[Anonymous]

I am actually in Italy for my holidays. On 15th of June I recived this message:
"Welcome to ITALY.
Now, all calls, texts and data you use in our Europe Zone will come out of your normal UK allowance. So roaming in Europe feels just like home. For more info and terms, visit: <www.o2.co.uk/paym/roam-in-eu>.
Call 112 for emergency services across Europe. More for you."

I thought it will be automatically changed from Uk to Italy but I am now just able to use the calls. How can I set my phone for the data?
Thanks everyone

[MI5]

Data is working but it's so slow it's useless.
I'm in France now and getting 0.3mbps average.
There's a big thread on it on here.

[MI5]

Have a read of this
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-EU-Roaming-versus-Vodafone-Three-Asda-BT-and...

[Cleoriff]

And this is just the start of the holiday season. I foresee many many more posts like this....

The thread @MI5 linked to shows the disappointment/anger of o2 customers when roaming....

[MI5]

Indeed on both counts.

[Anonymous]

I thought O2 wasn't going to restrict data speed whilst roaming? If they do then thats digusting.

I've recently been to Crete and my Vodafone speed was amazingly fast

[MI5]

I guess you haven't read the main thread on the subject?

[Cleoriff]

Main thread here @Anonymous https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-EU-Roaming-versus-Vodafone-Three-Asda-BT-and-Tesco-Dublin/m-p/1062977#M132594

[MI5]

Already posted #3

[Cleoriff]

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@MI5 wrote:
Already posted #3

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Yes I didn't scroll back to see...had it open so linked to it.