Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New phone user Service causing stress

Credit ran out, tried to top up, call the 4444 service for some reason the transaction doesn't work. Try again online and this time it works. Next week I need to top up again so I try phoning and yet again it doesn't work. Go back online and now this...

Resolved! Using saved money

How do I purchase accessories using the saved money from my top ups on pay as you go. I've seen a case I would like but wants payment from credit/card?

Resolved! My e mailed contract paperwork

I upgraded my contract recently and the adviser said that they would e mail me my contract paperwork. I have received an e mail with a link that takes me to my o2 but i can't find the paperwork anywhere on there any ideas where this will be?Thank You

Resolved! Refer a Friend

I was just wondering if there is a recommend a Friend offer that o3 are doing? I have been with them for years but my partner is out of contract with EE and looking to join a new one, preferably with O2.

Resolved! Cancellation

If I decide to cancel my current package,how do I delete my debit card monthly payment?

Resolved! minimum period

what is the minimum period for a contract of monthly paying agreements please?

Resolved! Real or fake text message

Hi I've just received a text from 880088 saying I owe £15 but I've logged into my account (not from the text) and I don't owe anything ..... Is it a scam?

Resolved! invalid sim card, Network locked sim inserted

Hello Again, It would seem that I am plagued with problems, I have just bought a Samsung S7 Edge which is unlocked only to find that when I inserted the O2 sim it comes up with Invalid sim card, Network locked sim inserted??? It is asking for a unloc...

Resolved! contacts queries

Does anyone know how to get my bill itemised of all the calls and msg I have sent

Resolved! Payment

Hey I've just paid my bill. And now it is showing as -49. What does this mean ? Help plz

O2

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