Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! use in europe

im going to majorca in july. will i be able to use my phone as normal

Resolved! Unlock old phone

I have upgraded to an iPhone 6 and want to unlock my old 5s so my granddaughter can put her own network sim in. What do I need to do. I have stayed with o2

Resolved! Changing bank details

Hi Does anyone know how to change your bank details for your direct debit? I have looked through the site but I cannot find any reference to this. Any help would be appreciated Many thanks

Resolved! Can I get around buying out my contract this way?

Hi, I recently broke the screen on my Samsung Galaxy S6 so it has now become unuseable with 6 months left on my contract. I know that I can upgrade 3 months early, but I don't have another device to use in the meantime, and I'd prefer to upgrade to a...

Resolved! Upgrade SIM only to phone

Hello just started my 12 months SIM only just like to know can I upgrade early to a phone.

Resolved! lost sim card

HiI lost my phone and need duplicate of my sim card but I change adress. New adress is [removed]Is it possible to sent me new sim card to new adress?

Resolved! updating my details

Can someone remind me, please, where on the site to go to update my details ? I wish to register a different 'phone, change my 'phone number and change my email address. It would be appreciated if you could email any advice to peterswain33**Personal ...

Resolved! My o2 not working

I have tried to login in to my o2 and i cant get in.It says the service is busy.I would like to know if my 02 will be back on soon. Thank you

Resolved! change tarriff

Hi I would like to change my current tariff.I have 10 pounds of data Big Bundle. I would like to change the tariff that will allow me to contact foreign phone numbers.

Resolved! Convert my account from Corporate O2 account to normal

Hello, I have a coprorate account with Citi UK but I have moved out of Citi and will request you to convert my number into a normal Pay-as-you-go account Can you please help me how to go about it? Vikash

O2

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