Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! VoLTE on arnitary device

Is O2 allowing turning on VoLTE in account even if the device is not listed on O2's device as eligible?Does O2 intentionally prevent use of other VoLTE devices currently? Or has anyone made it working on other devices such as those Android devices no...

Resolved! Change Talkalot tariff

I have a simple on a Talkalot tariff I cannot change it by calling since my microphone is not working, so I tried changing it with my O2 but it says try again later.

Resolved! going broad

Hi, i'm going abroad,and not sure how to set up my Samsung J3 Im on payg classic. and not very good with phones. Doh!!

Resolved! Lost tablet,still waiting for sim.

Hi.Three weeks in to a new contract,I lost a Galaxy tablet,believed to be left on a plane.No chance to track it as it was in airplane mode.I phoned o2 to report it,and was told that they would block it and send me out a new sim with the same number t...

Resolved! How can I change my direct debit date online

Hi, i have a monthly contract and act and need to change my DD date, any ideas how to do this online? thanks

Resolved! Converting my number

Hi I've got a code pack and i would like to convert my phone number from three network. How can i do this?

Resolved! Site not loading, but only on the o2 network

Hi The site www.warhammer-community.com doesn't load on my phone when I am on the o2 network, when I turn wifi on its loads without an isssue. Also its loads without an issue on the three network? Does o2 block sites?

Resolved! incomig calls

How do I get or view incoming calls list?

Resolved! Upgarde/change to sim only

I have paid off my device plan and would like to sign up for sim only contract for 12 months. Firstly will this be included in the offer from 15th June to use my monthly allowance when in Spain at no additional cost each day? Also would I still be ab...

Live Chat not active

Is there any reason why Live Chat is not active at the moment? I've tried using different browsers etc and keep getting the message "We're just checking to see if there's an available agent".I've been on the page, and refreshing other pages sincer 09...

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