Ending my contract and switching to sim only

[Anonymous]

Hi

My 24 month contract ends next month. I don't want an upgrade, I'd ideally like to keep my phone and number and get a sim only deal (still on o2) How do I cancel my contract once the 24th month is up so I don't get charged afterwards? Also once I buy a sim only deal, does the monthly cost start from the buying date or can I choose what date it starts?
Please help

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[MI5 · Accepted solution]

You can just upgrade to simo by calling CS on 202.
Your contract will automatically change at end of current one and your bill date will remain the same.

[Cleoriff]

You have to give 30 days notice...but have a look at this guide

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

[jonsie]

Call 202 but choose a similar only tariff before you call. They will arrange it for you and you don't need a new sim if you are keeping the phone.

[MI5]

You don't need to give notice to switch to simo.

[Cleoriff]

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@MI5 wrote:
You don't need to give notice to switch to simo.

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Ok point taken. I was going back to delete my comments but left it. I knew it would get a response...so I was right about that at least ....

[jonsie]

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@Cleoriff wrote:

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@MI5 wrote:
You don't need to give notice to switch to simo.

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Ok point taken. I was going back to delete my comments but left it. I knew it would get a response...so I was right about that at least ....

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Nothing surer....:smileywink:

[MI5]

If it's wrong info it just confuses people. Simple.

[Cleoriff]

To be fair.... I went from contract to sim only. I kept the same number and did it all by ringing customer services

Quick and painless....

[Cleoriff]

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@MI5 wrote:
If it's wrong info it just confuses people. Simple.

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Of course. It would have been so much easier to delete my post...but hey ho. Leaving it will teach others visiting the thread what you don't have to do. Equally important ....