Solved: First bill

Anonymous · ‎09-08-2017

Took out pay monthly contract on 08/08 and got email with my first bill today 09/08. Its for the full amount which will come out in 2 weeks. Just wondered why its a months bill when it will only have been active 2 weeks?? Is it in advance or something?

adamtemp64 · ‎09-08-2017

Your bill is always a month in advance with payment 14 days later. the first bill may also be a bit higher for the few days it takes to set up the account

iPhone 11 Pro 256gb on unlimited data
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Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64 · ‎09-08-2017

Your bill is always a month in advance with payment 14 days later. the first bill may also be a bit higher for the few days it takes to set up the account

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎09-08-2017

It all works out when your contract ends or you upgrade.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-08-2017

First bill explained here
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎10-08-2017

Hey @Anonymous happy Thursday! Welcome to our forum! Lots of good info above from our members (thanks guys!) - is everything good now with your query and do you have any additional questions?

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