Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Displayed number when calling from abroad

Hello, wondering if anyone can help me.If I make a phone call whilst roaming in Europe, will my number be displayed with a +44 to the receiver or the country code for whatever country I am in at the time?Thanks for any help.

Resolved! Can I keep my old tariff when swapping to a new SIM?

Hi everyone, I'm currently on the old PAYG "Text and Call" tariff. But I've got a new phone and have ordered a new "Big Bundles" micro sim card for it as my old sim card won't fit. When I do a sim swap, do I keep my old tariff, or will I be automatic...

Resolved! End Of Contract

Hi, It's 20 days until I'm at the end of an o2 24 month contract. I have now purchased a new phone and o2 contract which starts/arrives in 15 days. Will there be a problem to switch phones a few days early from my existing contract? Do I need to canc...

Resolved! My sim swap hasnt worked

I am changing from pay as you go to contract and followed the instructions by text to swap my sim. Its been 60 hrs now (its supposed to be up to 24hrs) and my old sim hasnt deactivated and I dont want to do it again just incase it mucks up the whole ...

Resolved! I was using O2 Pay as you go. Now I'm using a monthly contract but I want to use my old number.

I was using O2 Pay as you go. Now I'm using a monthly contract but I want to use my old number. How can I get to that position?

Resolved! phone isnt conecting to network provider

hi i payed my phone bill on the 26/06/2015 that was over due & now i am up to date my services are still restricted and on my o2 account it is saying that i havent payed my contract, i have a bank statement stating that i have paid in the full amount...

Resolved! Contract

i have a sim only contract that expires on 27/07/2015 do I have I have to give notice to quit in writing

Resolved! Question about o2 Refresh Upgrade

hi everyone,i was thinking of upgrading my o2 refresh phone. the question i got is that i havent got a good credit history. so my partners mother got the phone for me and i changed the direct debit from her bank account to my bank account. when i do ...

Resolved! c ant pay your bill if they suspend your service

Been out of work for two months so enviably some bills was a struggle to pay on time O2 however when they sudpe b d your service do not allow you to call them via 202 nor do they have a online service via 'MYO2' to pay your bill onlineIn the 20th cen...

Resolved! 02 discount + 30% NHS discount

So it has come time to upgrage and I've chosen to go for the LG G4 for £41 I was offered a £4 discount which lowers the monthly cost to £37 Great.My question is with taking out this contract can I apply a 30% NHS discount. ?I was told over the phone ...

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