Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Cancel Tariff Upgrade

I've run out of data for the month and followed the link and upgraded my contract, but that doesn't come into place until 1st July. It won't allow to add a Bolt On for the remainder of the of the month.Please can you help?

Anonymous by Not applicable
  • 1615 Views
  • 2 replies
  • 0 kudos

Resolved! Charge to mobile

Hi. I've always bought my in game crystals etc with change my o2 account. This has suddenly stopped working. In my google settings under bill my o2 account it says not eligible. Anyone know why?

Anonymous by Not applicable
  • 7103 Views
  • 5 replies
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Resolved! Changing Bank details

Hi, I need to change my bank details to set up my monthly direct debit. I can't see a way to do this on my account. Can you point me in the right direction. Thanks

Anonymous by Not applicable
  • 1250 Views
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Resolved! Public Sector Employee Discount

Does anyone know how to get discount for being a public sector employee. I had it on my last plan but the staff in the 02 store doing my upgrade told me they don't do it anymore and you have to do it online yourself. Thanks

Anonymous by Not applicable
  • 13918 Views
  • 5 replies
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Resolved! Keep my number !

HiI've recently started my contract with o2 and I've been trying to transfer my old number to this contract phone I've filled out the keep my number form a dozen times had no correspondence back ever ? Help please

Anonymous by Not applicable
  • 2269 Views
  • 10 replies
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Resolved! New order

Hi everyone I had a email earlier on to say about order an it's processing but not heard nothing about it being despatched does this mean am no longer getting it

Anonymous by Not applicable
  • 2006 Views
  • 13 replies
  • 1 kudos

ZTE dongle in laptop "your device wouldn't work...."

Works in my wifes laptop at same location but not on this laptop, both same Windows 10 and O2 connection manager.Interestingly it connected to take £10 for a months use but then gave error message thereafter.It is pre 4G dongle.I get notification it ...

Anonymous by Not applicable
  • 1103 Views
  • 4 replies
  • 0 kudos