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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! How to Refresh online ?

I've had a search and cant see an answer. My phone anniversary is 9th September on a refresh contract. Does anyone know how it will work ? Can I do the refresh online or do I have to go into a store ? If I can do it online, how do I return my old han...

Fraud

Someone has set up a casino account using my phone number and is charging to my account can I claim back for the amount they have spent?

Anonymous by • Not applicable
  • 5270 Views
  • 14 replies
  • 0 kudos

Resolved! Recent charges

I have logged onto my o2 to find recent charges on calls (despite having unlimited minutes) when you look it says i have a handful of calls made to the number [removed] which i have never dialled or recieved calls from charging me 1.25 a time. Any ch...

Anonymous by • Not applicable
  • 2047 Views
  • 8 replies
  • 0 kudos

O2 Customer services (closing times)

Hi all....has anyone got any new information about CS opening and closing times?It's BH today but I have always understood they remained open during these times. On the contact us page there is no information that they are closed today.However, my hu...

Cleoriff by • Level 94: Supreme
  • 11646 Views
  • 34 replies
  • 0 kudos

Topped up £10 Then they O2 deducted £10 from me????

So basically earlier today i topped up my phone £10. There was a deal were if i topped up by the 29th i would get £5 extra. I topped up and it said "02: Top-Up Loaded. Your balance is now £10.00. Thanks for topping up with O2.But when i checked my ba...

Anonymous by • Not applicable
  • 10216 Views
  • 20 replies
  • 0 kudos

Pre order

I'm just wondering how I may preorder (upgrade my iPhone 7 plus in fact) the forthcoming IPhone 8 plus which is scheduled to be announced on the 12th of September. Thanks.Rajtheking

Anonymous by • Not applicable
  • 2762 Views
  • 8 replies
  • 0 kudos

Resolved! Using a mobile on a cruise liner

I am due to go on a carribean cruise shortly with P&O and wondered if anyone could give me an idea of costs of using a mobile and what the best way of communicating with home is.thanks

Anonymous by • Not applicable
  • 5074 Views
  • 4 replies
  • 0 kudos
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