Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120116 Views
  • 27 replies
  • 5 kudos

Resolved! Natural end of contract

My contract came to a natural end on 7 nov 2014, after a 24 months contract, I assumed that this is the end but am told I need to give 30 days notice. I do not want to be charged for an extra month as I cannot afford it. Why isn't that date considere...

Anonymous by Not applicable
  • 2571 Views
  • 12 replies
  • 0 kudos

Resolved! change nilling date

I get paid on the 16th but my phone bills are due 8th if I ring up will they change my dates

Anonymous by Not applicable
  • 1649 Views
  • 8 replies
  • 0 kudos

Where can I change my billing address??

I'm trying to buy a PAYG phone but the billing address you have is incorrect. I'm looking all over the account section but see nowhere to change it, can someone give me a link please?

Skyrim by Level 1: Joiner
  • 4491 Views
  • 18 replies
  • 0 kudos

Resolved! Tariffs

how do I change from £15 tariff which is for free calls and txts to 02 numbers to a tariff which includes calls and txts to other providers and how much is it thanks

Anonymous by Not applicable
  • 1869 Views
  • 4 replies
  • 0 kudos

Resolved! 4G speed in Glasgow

Currently getting a download speed of 0.18Mps in Glasgow at the moment. Is there a network issue? And if so, how do you find out about it.

Anonymous by Not applicable
  • 1432 Views
  • 4 replies
  • 0 kudos

Removed Mast

Why is it so difficult to find out why a particular Mast has been removed. #36606 in Ansdell/Fairhaven has been removed and as a result O2 reception in this area have deteriorated.Even the O2 shop in St Anne's are not being told anything by O2 althou...

Anonymous by Not applicable
  • 1275 Views
  • 7 replies
  • 0 kudos

Can't chose my 3 international numbers

Good evening, I can't chose my 3 international numbers, when I'm trying to insert 4 digits code, nothing is happening, page just doing nothing, so please help me..

Anonymous by Not applicable
  • 2615 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to text Australia

I have not been able to SMS numbers in Australia since last week. The texts appear to go and I get debited, I can call the numbers. The numbers are on two different Oz networks (Telstra and Optus) and I can text UK numbers. I can text the Australian ...

Anonymous by Not applicable
  • 7120 Views
  • 38 replies
  • 1 kudos

Just Joined O2

Hello I'm new here just joined o2 left three mobile so far so good apart from my brother who told me to join his @AnonymousBut his left O2How's everyone doing?...I'm from London

Anonymous by Not applicable
  • 3950 Views
  • 22 replies
  • 0 kudos