Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120343 Views
  • 27 replies
  • 5 kudos

Resolved! account

How can I ring customer services when my phone won't let me ring I tried and my phone just goes off says call batting I know I have a outstanding balance but how can I pay my balance if I can't get through even though I got a text saying ring this nu...

Anonymous by Not applicable
  • 1041 Views
  • 4 replies
  • 0 kudos

Resolved! O2/GiffGaff

I understand & know that GiffGaff is an mvno & uses O2 network to run on but just asking for a friend who is on GiffGaff..Why do I on O2 have better signal when we are in the same place & they have less signal on GiffGaff which is the same service

Anonymous by Not applicable
  • 1787 Views
  • 33 replies
  • 0 kudos

mms on pay as you go

unable to download mms pictures on my galaxy s3 is it a settings problem or not available on pay as you go

Anonymous by Not applicable
  • 3772 Views
  • 2 replies
  • 0 kudos

Customer Service?

Firsty, i left my previous network to join O2. I decided to get 4 lines out for my family including myself. Everything was going well until i noticed O2 had merged 2 numbers together. I didnt ask for this. I was then told i would have to pay £400 to ...

Anonymous by Not applicable
  • 1547 Views
  • 9 replies
  • 0 kudos

Late Landing Charge?

Late landing charge. Some charges can take four or more weeks to appear on your bill.Just noticed this on my latest bill.I could've understood this, if as the name suggests I had been roaming somewhere and it may have took a while to show on account,...

Anonymous by Not applicable
  • 3947 Views
  • 4 replies
  • 0 kudos

FRUSTRATED NEW CUSTOMER

I am at my wits end with O2 and I only placed my order yesterday! Ordered a ipad 2 air yesterday, no upfront cost £46per month. Came back saying due my credit history I would need to pay £75. Don't get paid till tomorrow so chatted with O2 several ti...

Anonymous by Not applicable
  • 1357 Views
  • 15 replies
  • 0 kudos

Resolved! pay & go costs

Where can I find the costs for pay and go. I do not want a monthly bundle. I have £10 credit on my phone and want to know what calls costs are, text costs and data costs. Nowhere can I find this info on the website only bundle charges thanks

Anonymous by Not applicable
  • 1917 Views
  • 15 replies
  • 0 kudos

Resolved! i phone 5s sim change

i have upgraded to an i phone 5s picked it up in store today and with it beeing an upgrade should i be able to go back in shop tomorrow and given a micro sim with my same no on it as when i collected it today nothing was mentioned about a sim and the...

Anonymous by Not applicable
  • 1101 Views
  • 4 replies
  • 1 kudos