Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How long before you can upgrade with 02 Sim only

Hi all using a note 5 and had to get it imported and chose a sim only contract 12 months on 02.When the note 6 arrives I want to upgrade straight away. How long do you have to been on a sim only plan for ?Cheers.

Unable to pay my 3 monthly accounts

O2 I have been a loyal customer of yours since before you were O2; BT, I have stayed with you through name changes and takeovers, but the last four months has tested that to fullest. Why!!! I hear you ask, you payment systems and the faults has meant...

Resolved! O2 account money taken no bars for two days now!!!

so i payed my bill simple simple, but then i turned it on and off my phone and no bars, ok so normal for about 7 hours no bars still i contacted a guru sent me a new sim, no bars still, then i asked customer service to help me , they tried answered m...

Resolved! Paying my bill from abroad

I recently moved to Ireland and closed my pay monthly account, cancelling the direct debit. Today I received a text telling me my account was overdue (because I cancelled the d/d, the final bill was not paid.) I tried seven times to call and pay over...

Recieving sms

Cant recieve sms to my phone after changing my number to o2 from another providor, does anyone know how long will take please

Resolved! pay to go international calls

Hi all, I just got a pay & go sim card and I am going to top up with a 15 bundle (2GB/750 minutes/2000 texts).I wonder because I can't seem to find this information; can you make any international calls within this bundle? (UK to european countries) ...

Resolved! Data usage in a remote location?

Hi, this is the first time I have access to data and it's extremely useful, I was just wondering though; Is it available everywhere? Will I be able to use my data to connect anywhere in the country, or does it work similarly to my phone signal, where...

Resolved! When will I get 100% LTE on O2?

When will I get 100% LTE on O2 without the need to fall back on 3G?

Resolved! O2 travel

I'm going to Poland in July. Don't really understand "o2 travel". For £1.99a day can use as much as I want data, calls etc? I'm on pay monthly, unlimited texts/calls, 20gb. Thanks

Resolved! Sharer contract

I am on a "O2 Refresh ultd 24M 2GB 4G" tariff; taken out last year when my data useage was high. However now I do not need more than 1GB of data and texts have reduced as well, minutes were never used that much. My wife is on another network and has ...

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