Capping daughters data bolt ons

[Anonymous]

I need to cap my daughters phone . Last week she purchased 3 data bolt ons without my knowledge. How can I do this

[MI5 · Accepted solution]

Call customer service and ask them to disable the addition of any bolt ons.
It’s the only way to stop it.

[jonsie]

I would be sitting her down and giving her an adult talking to or changing her account over to PAYG. 

[Anonymous]

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@jonsiewrote:

I would be sitting her down and giving her an adult talking to or changing her account over to PAYG. 

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I know my mum would’ve knocked 10 bells out of me, destroyed the phone in front of me, and made me pay the debt back. 

Different world today.. although I’d still be doing at least 2 of the above!

[Marjo]

Hi @Anonymous welcome to our forum! How are you doing with this, did you manage to speak with customer service about the bolt-ons?