Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226502 Views
  • 2 replies
  • 2 kudos

UPGRADING

Seriously miffed in fact so miffed that eyebrows are raised too.Don't EVER upgrade online my god do they rip you off big style... We have two contracts mine being the most expensive I usually get an upgrade and new phone and I am now on the "refresh"...

Anonymous by Not applicable
  • 1794 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Refund

O2 debited £62 from my bank account when it wasn't due (all bills paid and up to date). They admitted their error and said they would Refund to my bank account. This was on the 2nd Feb. First they said it would be there by the 16th, then the 20th. St...

Darossi by Level 1: Joiner
  • 4493 Views
  • 8 replies
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Resolved! Direct debit

I have only had this phone for nearly 8 months was lead to believe this would cost around £13 per month so far the increased payment is now arrived to £ 18 please tell meveryone how this has happened

Anonymous by Not applicable
  • 1464 Views
  • 2 replies
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Resolved! o2 travel

Hi, I'm going abroad and not sure about using my o2 travel tariff. do I need to activate or it's already activated?

Anonymous by Not applicable
  • 2582 Views
  • 4 replies
  • 0 kudos

BOLT ON COMPLAINT

I have bought two data bolt ons over the past 48 hours, using the online chat service as the normal purchase system has been failing. both in app and on website. both times the agent promised it would be credited immediately. Neither has been credite...

Pablovski by Level 1: Joiner
  • 3473 Views
  • 17 replies
  • 0 kudos

Resolved! Monthly contract

I have always used o2 but as a £10 a month pay as you go, which suited me as I don't use the phone much. I was contacted by o2 2 months ago and was told I could do pay as you go on a monthly basis and the first 6 months it would be £7 a month, I deci...

Anonymous by Not applicable
  • 1466 Views
  • 3 replies
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Resolved! Reconnection once PAC used?

Hi folks.I've just moved away from o2 to EE. However oddly in my location o2 has a much better signal.Does anyone know if it's possible to reconnect,And keep my old deal?Or am i out of luck?CheersJason

JaseIAm by Level 1: Joiner
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Resolved! barring me from paying by text

ive just payed my bil of 136 and they have told me 3 times since yesterday they lifted it and it still aint working they cant be barring me doing that if bill payed surely im seriously considering leaving tomorrow and leave the rest of the contract

Anonymous by Not applicable
  • 2414 Views
  • 3 replies
  • 0 kudos

Resolved! Most recent usage

How can I see my received texts and calls since my last bill

Anonymous by Not applicable
  • 4241 Views
  • 2 replies
  • 0 kudos