Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

UPGRADING

Seriously miffed in fact so miffed that eyebrows are raised too.Don't EVER upgrade online my god do they rip you off big style... We have two contracts mine being the most expensive I usually get an upgrade and new phone and I am now on the "refresh"...

Resolved! O2 Refund

O2 debited £62 from my bank account when it wasn't due (all bills paid and up to date). They admitted their error and said they would Refund to my bank account. This was on the 2nd Feb. First they said it would be there by the 16th, then the 20th. St...

Resolved! Direct debit

I have only had this phone for nearly 8 months was lead to believe this would cost around £13 per month so far the increased payment is now arrived to £ 18 please tell meveryone how this has happened

Resolved! o2 travel

Hi, I'm going abroad and not sure about using my o2 travel tariff. do I need to activate or it's already activated?

BOLT ON COMPLAINT

I have bought two data bolt ons over the past 48 hours, using the online chat service as the normal purchase system has been failing. both in app and on website. both times the agent promised it would be credited immediately. Neither has been credite...

Resolved! Monthly contract

I have always used o2 but as a £10 a month pay as you go, which suited me as I don't use the phone much. I was contacted by o2 2 months ago and was told I could do pay as you go on a monthly basis and the first 6 months it would be £7 a month, I deci...

swap bolt on to new sim

can you tell me how to swap my pay monthly bolt on to a new sim card

Resolved! Reconnection once PAC used?

Hi folks.I've just moved away from o2 to EE. However oddly in my location o2 has a much better signal.Does anyone know if it's possible to reconnect,And keep my old deal?Or am i out of luck?CheersJason

Resolved! barring me from paying by text

ive just payed my bil of 136 and they have told me 3 times since yesterday they lifted it and it still aint working they cant be barring me doing that if bill payed surely im seriously considering leaving tomorrow and leave the rest of the contract

Resolved! Most recent usage

How can I see my received texts and calls since my last bill

O2

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