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Do o2 credit check existing customers for a new contract

Ebritton14
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Hi all, so I need a phone for my sons birthday, he is willing to wait until I can upgrade. But I feel really bad on him. Do o2 credit check existing customers to take out an additional line? I know other companies don’t. Thanks in advance
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MI5
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Yes, for an additional line you will be checked, but not if you upgrade the current one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Yes, for an additional line you will be checked, but not if you upgrade the current one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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For an upgrade they wouldn't credit check but they almost certainly would taking out a new line.

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Anonymous
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@Ebritton14 Normally they don’t credit check for upgrades but if it’s an additional line then I’m not entirely sure maybe @MI5 @jonsie could corroborate 

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Ebritton14
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Thanks for the help guys!
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MI5
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You're most welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Curr946
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I can confirm 100% that a credit check is done for additional lines.
Current Phone: Sony Xperia XZ Premium
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jonsie
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@Curr946 wrote:
I can confirm 100% that a credit check is done for additional lines.

That would seem certain enough then....

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MI5
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Crystal wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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