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Bolt on and Spend Cap

Polar
Level 1: Joiner
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I wasn't sure which Board to post on so please excuse me if I've got it wrong.... I'm old and not techie.  slight_smile

I have a Sim Only Account and have included for a couple of years a £3 monthly Bolt On to cover international calls.  This was done for emergencies and I only used it a couple of days ago when I rang the US.   I checked my account and see the additional charge for my next bill for £1.64 which would be about right.  (I don't know how the charge to the US is calculated when using the Bolt on).

However I noticed my Spend Cap is £5 with a balance of £3.36 left.  Can you explain to me how the Spend Cap works.  Is this a Spend Cap of £5 per month. i.e.  When the following billing month starts a new £5 Spend Cap starts.

Or does the £5 Spend Cap roll until it is reached regardless of how long it takes.

I hope I have explained this clearly.  Thank you.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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jonsie
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jonsie
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MI5
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@Polar 

Calls are 2p per min to the USA. 

The International Bolt On | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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