Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Order not received

Hello i maked an order for note9 i payed 575 deposit 19 upfront and 6.99 special delivery next day morning. Order was maked 4 days ago and still not received nothing. And cant see or track it. Dont was dispatched....

Resolved! Upgrade

Are there any offers for upfront costs on samsung phones as I am due an upgrade but don't want to pay upfront cost I spend enough each month on my three contracts with o2.

Resolved! Making calls abroad

I can receive texts and calls whilst in the eu, but can't make call or send texts. Any ideas. I have a Samsung s7

Resolved! I have a problem

I tried to apply for a phone, but when I get the payment method, I add the details, I continue and tell me that I can not check my card details, I was at the bank I checked the card at VISA, so basically it was missing the payment online but still un...

Resolved! final settlement figure

I am trying to get a final settlement figure from o2 but am struggling to do this - how can I find this out please?

Resolved! Our europe zone

I'm about to go on holiday to Rhodes an island just off of Greece, I noticed Greece is included in the europe zone but is Rhodes

Resolved! Customer Number

I need help finding my personal customer number for my O2 account can anyone help me please?

Resolved! Cancelling a contract and moving to a pay as you go sim for University.

So I'm moving to Uni this year and want to cut costs a bit so I want to end my current pay monthly contract and stop it renewing and move to a pay as you go sim (still on o2). How would I go about doing that?

Resolved! Overcharge

I received bill on 22.08.And there's overcharged £24.19 for number [Removed] which I cancelled two days after I took the sim . However nobody cancelled on 25.07 I don't know the reason.

Resolved! applying discount code for nhs

my new phone is arriving tomorrow,i get a nhs discount but i have to apply my discount code.Where is this discount code?

O2

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