Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pay things on 02 bill

Resolved! mobiles.co.uk

so i ordered an o2 contract off of the website mobiles.co.uk and my monthly bill hasn’t transferred and i’m not getting any of the data or anything from what i signed up for and am still paying for my old sim only contract and this is the only thing ...

Phone bill paid but still been cut off

Have paid my bill it’s gone out of bank says there’s no outstanding balance on payment screen but still been disconnected

unlocking old phone to sell it

I need to sell Samsung S8 from old contract - how do I ensure it is 'unlocked'. Chat tells me to use O2 app which I don't have and cannot download as phone is offline.

Resolved! end of contract/o2 refresh

Hi, I came to the end of a contract I had with O2 via carphone warehouse back in September. Only recently I received a letter telling me I was being switched to O2 Refresh as my handset was obviously paid off and now it'll work out cheaper, almost ha...

Bring old phone number to o2

why do i get error code 405 when trying to supply PAC details with the online form

DHL not delivered

Me and my partner both ordered a new phone yesterday, (me being a new customer) (him upgrading) we both received emails and a text message from DHL and o2 stating they would be delivered today, this morning the status had changed saying there has bee...

DHL have not delivered

DHL gave a delivery time and have not delivered order

Customer Service Contact

Hi, does anyone know how I can contact customer services regarding changing my phone number. I have dialed the usual 202 but it says theyt are only answering calls relating to fraud. Help please!!!!!

O2 Open Family & Friends

Hello,I'm eligible for O2 Open through my employer, however I myself am not the one who wants to use the discount, it is my partner.Can I get the family & friends code without getting a contract myself, or is the only way to get the discount to take ...

O2

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