Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Payment not registering

So I paid my Phone bill last Friday and even though both payments went through on my bank transactions on myO2 it say my airtime bill hasn’t been paid, how can I fix this as I can’t contact anyone from O2

Resolved! Itune charges

Daughter last month and this month high itune charges on bill. She doesn't use itunes as has spotify. Can anyone explain why this would happen could they be fraudulent? Thanks in advance

Resolved! Account login problems

I tried logging in to my O2 account today but password was wrong. Tried forgotten password, but I need access to my O2 phone which I don't currently (phone is broken & need to get new handset) or to my email account which again I don't as it was my c...

Resolved! Cancelling contract early

Hello, I've found a deal using uswitch for a new iPhone SE which I'd like to take advantage of now, so I will need to cancel my current contract. I understand I will have to pay a fee for cancelling early, but how do I actually cancel? Do I need to c...

Resolved! Set up voicemail

How do I set up voicemail a d a greeting

Resolved! Order not been dispatched

Hi, I ordered my samsung a 10 tablet Saturday afternoon (yesterday) it said it will arrive tomorrow (monday) but has not yet been dispatched. Does anyone know why?

Resolved! extended pay date

hello guys, ive been having abit of trouble paying my bill off this month since I've been out of work and trying to manage the money I've got. I spoke some one of the members on live chat and asked them if I could get an extended date to pay the bill...

Apple Watch series 5

Anybody else have issues with mobile data on their series 5? I have had the watch 5 days now and mobile data still not working I was told wait 24hours it’s now been 5 days! I was told the tech department will call me that was over 24 hours ago. I hav...

Resolved! Text Messages

I'm in work and need to pick up text messages and can not use my phone? Is there any way to get my O2 text messages on my pc? Thank you

Resolved! PAC code

Just transferred to O2 with a pac code from bt but it hasn’t been actioned and can’t seem to get through to O2 to sort

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