Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim not provisioned

I moved from 3 to 02 and I transferred my number to 02 and now my new sim card in my new phone is saying "sim not provisioned " anyone know how to fix this?

Resolved! Wanting to change my number...

Hey all,My contracts not up until November, but for personal reasons I'd like to change my mobile number now.Can anyone advise how to go about that? I'm only finding info for keeping my old number, which I obviously don't want to be doing.Thanks, and...

Resolved! Contracts

Advice/help needed.I pay for mine and my ex’s contract they’re both in my name. Due to personal reasons he hasn’t been paying and I’ve had a hard time dealing with his rubbish excuses! I’m a single mother and finding it hard to carry on paying the bo...

Resolved! My outgoing calls

Why is my phone blocked I paid the bill two days ago!

Resolved! Spend cap

How do i put a spend cap on my o2 bill?

Resolved! Voicemail divert number

What is the telephone number I need to set in my phone to divert calls to voicemail?

Resolved! Sim swap problem - am I using the right SIM

I am on a pay monthly tarrif with a very old Samsung phone. I was recently given a Huawei phone and wanted to swap my sim from old phone to new. However new phone takes a different size of sim so I have got a PAYG sim for the new phone but when I try...

Resolved! Date

I want to change my date I pay my bill as I got new job

Credit check

Hi just wondered does anyone know if a credit check will be done when moving from a sim only to a phone contract (I’ve had sim only contract for 5 months)

Resolved! NHS Discount in a pay monthly account

How do I transfer NHS discount on a pay monthly account on an upgrade ?

O2

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