Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrading my tablet

Went to upgradeMy tablet todayAfter going through order it says it sends a text to the sim car to make sure it’s me?You can’t access texts on the tablet through the SIM card?What do I do now?

Wifi calling

hi i need help i have new s20 plus and im having problems with wifi calling i cant see on my settings look like firmware problems but o2 experts dont know how to solve the problem

Split my bill

I want to split my device bill and my tariff bill help please

Resolved! The correct sim for a dongle

Hi looking for the correct simcard to insert into my dongle for internet use, previously had a three sim but the connection was too slow. Dont want to order the wrong sim it will be for data only no calls etc minimum 25gb a month but preferably 50 th...

Resolved! Billing notifications

Hi each month I have 3 different bill notifications, an email, a text and an aura. How can I change this as its a bit overkill, thanks

Resolved! Upgrade due but have found a better offer.

Hello all, i am due an upgrade after finishing my previous 24m contract next week, i have looked at my upgrade options on myO2 and are a lot more expensive than on another site that offers O2 upgrades. My question is would anyone know if O2 would mat...

Resolved! Possible to buy a phone from o2?

I have a sim only contract, 'upgrading' means paying al ot more monthly for less even tho you can buy the phone complete, but you still need to change contract. Is it possible just to buy a phone or does it have to come with a contract, it looks like...

Resolved! Can’t call out or receive calls (iPhone 11 pro)

I’ve just switched from EE to O2 about two weeks ago. I feel calls used to work fine, but until about 3 days ago, I get no rings calling someone and it’s completely silent when someone calls me. If i answer a call there is nothing then the call fails...

Cancel tariff

How do I cancel my mobile broadband tariff

Release date for new Sony Xperia 1 (ii)

Does anyone k ow when Sony will release the new Xperia 1 version (ii) phones for general sale?

O2

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