Text messages

[Caztom]

I keep getting texts from a premium number and the bill is mounting up

How do I stop this?
I have sent stop to the number but that didn't work

[Cleoriff · Accepted solution]

Hi @Caztom 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers