Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim card not provisioned for voice

I got a new sim on Monday as I lost my other sim. The lady in store said it would be active in 1-24 hours, everything sounds fine till next day after 24 hours sim is still not working. I called customer service on Tuesday and they said they have unlo...

I cant make outgoing calls until the bar has been lifted? Why is this? My bill has been paid

I've tried to make an outgoing call but it is saying the call is barred. I'm not sure why this is when I can ring other people?

Resolved! Lost my phone

Lost MY PHONE HELP ME

Resolved! Can you you upgrade over phone then pick up in store ?

Tomorrow is my upgrade date I was told I'll get the best deals over the phone then. Of I choose an upgrade could I pick up in store tomorrow or the day after ? I live in shared housing so would be easier.

Resolved! Age restristion

As a pay monthly contact plz can u take my age restristion off plz thank you

Resolved! How to reduce monthly pay to 10

I want to reduce monthly pay to 10 from 20.How can I do it.

Calling Portugal

I have 1000 minutes each month in Anytime network. Does this include calls to Portugal?

Resolved! Deposit

When can i get my deposit back? i was asked to pay a deposit when i ordered my pay monthly phone i've already payed 3 months bill..

Resolved! I asked to change my PAYM contract with o2 to have my old number from Virgin

I requested a change of number with my current PAYM contract with o2. I wanted my old number from Virgin and I got the PAC code. I rang o2 customer services and went through the process with them. They told me it should have been done by midnight yes...

Resolved! Falklands

My husband is on Vodaphone and is going to the Falklands, can I call him as part of my minutes and text?

O2

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