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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271998 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade

Hiya I was ment to order a midnight green iPhone 11pro max but I have ordered a space grey on accidentally is there any way of changing this

Carl3 by • Level 1: Joiner
  • 603 Views
  • 3 replies
  • 0 kudos

Billing Notification

I've been given a "Your O2 Bill is ready" e-mail despite cancelling my contract last month and paying off that month's bill. On the website, it doesn't show the Current Balance, Tariff or My O2 Rewards as they're all not available. I'm assuming it's ...

RivalC70 by • Level 1: Joiner
  • 1010 Views
  • 6 replies
  • 0 kudos

Network & sim

Put my sim in my old phone but i had a job to get network but finally got it but no 4g just E. I lost total network yesterday afternoon & i brought a sim only card & that syill dont work. Please help & advise

Westsarah by • Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Resolved! contract

Hi .my contract has finished.how can I close the contract and keep only the sim?

Mariusv by • Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! transferring existing number to o2 sim

hi, i have just received my pay monthly sim in the post and it is all working fine etc- I wanted to keep my existing number so provided my pac code to 02 when signing up for my sim. Does anyone know how long it will take for my number to fully transf...

saz0502 by • Level 1: Joiner
  • 803 Views
  • 3 replies
  • 0 kudos

about my phone case

I have just upgrade with you and my phone come yesterday I ordered a case of you aswell you have took the money out my bank today and then sent me a text saying that my cases is out of stock i need a cases for my new phone ASAP so can you send me a d...

Resolved! Scam text

Hi i have just noticed that i have 30 pound on my account that i has been from a text scam i got the other day... how do i get it off so i dont have to pay it

Gem2 by • Level 1: Joiner
  • 14485 Views
  • 6 replies
  • 0 kudos

Age restrictions

I bought a new SIM card for work use with unlimited data, however, some of the websites I need to access are apparently age restricted By O2. The process of restriction removal used to be so much easier, I was with O2 about 2 years ago and this was d...

New phone

Okay, so I ordered a new phone upgrade last night and I selected the green one. I’ve looked at my order and it’s not saying it’s coming in black and I don’t want a black phone. I’ve tried to reach out to O2 on the phones but I’m getting nowhere close...

Katie26 by • Level 1: Joiner
  • 556 Views
  • 3 replies
  • 0 kudos
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